Hoburne Naish Holiday Park Reviews Summary

Accommodation

Pros:

• "Every caravan we have stayed in has been perfect."
• "The caravan we rented was immaculate and well equipped."
• "We stayed in a big lodge near the beach which was beautiful, lovely park absolutely everyone was really friendly."
• "The hot tub lodge was excellent, very clean, the beds were so comfortable too and the lodge was all ready for us when we arrived so no hanging around waiting."
• "The holiday home was clean and welcoming."
• "The chewton executive lodge we stayed in this year was fantastic and very modern with all the home comforts, the Becton lodges are fantastic too."
• "Booked a dog friendly 3bed lodge + hot tub, wasn't disappointed! Very modern design & seemed fairly new, en suite to master bedroom, fully fitted kitchen."

Cons:

• "We rented a classic three bedroom caravan at the edge of the park and were rather underwhelmed; the caravan was down a slope with an uneven path down."
• "Accommodation is adequate, but there are a few frustrations, e.g. most of the internal doors don't fit the doorways."
• "Good looking lodge, Shame about the ants everywhere!"
• "The lodge was far from my expectations of executive, more basic it's two caravans joined together with poor quality appliances."
• "We would not book these caravans again though and are still concerned that the booked caravan was identical to photos of the more basic classic caravan and not those of the pricier select caravan."
• "Lodge very tired, but 'useful'. Needs work, too much for a simple solution during our stay."
• "Poor accommodation that is charged at premium rates."

Staff and Service

Pros:

• "Staff were friendly, and on the whole, it was a positive experience for our family of 2 adults and 3 children."
• "Staff are all very helpful and friendly."
• "Very polite reception and ground staff."
• "As always the staff were very polite, helpful and cheerful and the grounds men do a great job in keeping everywhere clean, tidy and well maintained."
• "The staff at hoburne naish went above and beyond to both help my partner with moving lodges, shopping and also by keeping our oldest daughter from worrying too much."
• "The Restaurant and Bar staff are very welcoming and Polite, nothing to much trouble for them."
• "The staff & grounds people are all very welcoming. The customer service is great from arrival to departure."

Cons:

• "The pool was cramped - no monitoring by staff."
• "The entertainment and facilities were average staff seemed moody, lifeguards at the pool all just standing inside in a group talking instead of watching pools etc."
• "Young Receptionist needs to adjust her attitude when asked a simple question about the Pool area where Dog's can go."
• "Waitress in restaurant was very miserable and abrupt, no customer skills at all."
• "When we went and complained the staff weren't apologetic or wanted to know."
• "Rude security women."
• "Staff were sympathetic on reception, promising calls from managers, but not one was received."

Facilities and Entertainment

Pros:

• "The park itself is so nice and relaxing, the location is perfect with access to amazing new forest walks with the dog and the surrounding towns make great trips out."
• "Really nice beach and some nice places outside."
• "Love the area to so many walks, lovely beaches."
• "Excellently clean, well cared for holiday park. Lodge and hot tub were absolutely perfect!!"
• "Good clean site. Very close to beach which were also clean and well maintained."
• "The secure gate giving direct access to the beach is a definite plus."
• "A Lovely stay was had by me and my family, Stunning cliff top views overlooking the English Channel and only a short walk down to a beautiful sandy beach."

Cons:

• "General public park up and walk in/stay over / it’s a free for all."
• "Pool was cold also. No entertainment even though the tv in reception advertised that there was."
• "The site was lovely as was our lodge... but oh dear what a let down the entertainment was."
• "No children’s entertainment, £45 in total for 3 children to play in the Hoburne outdoor area all evening!"
• "However nothing but odd bingo and quiz for adults. Bored rigid with lack of evening entertainment."
• "The only downside was the outside pool and area - even the children complained, the pool was filthy and didn't look like it was cleaned during our whole stay."
• "The site has grown over the years but the facilities have not the swimming pool and gym area are old and small."