Paradise Reviews Summary

Category: Indian restaurant London

Address: 49 S End Rd, London, NW3 2QB, United Kingdom

Phone: +442077946314

Rating: 4.6
based on 126 reviews.

Service

Pros:

  • "Amazing service by Wasal who made me and my friend's evening. He went the extra mile."
  • "He is a hospitality genius who remembers you after one visit."
  • "Exemplary service, wonderful fresh food and super to have so much choice as a vegan..."
  • "Delicious food and fantastic service!"
  • "The staff were friendly and helpful, the service was impressively quick."
  • "The most attentive friendly service I’ve had for years."
  • "Very friendly service at what seems to be Hampstead’s favourite Indian restaurant."

Cons:

  • "Food was okay, the service was absolutely shocking. Asked for water twice just to be completely ignored."
  • "Also have heard from friends since its not authentic at all."
  • "They food is good service is pathetic, every time the person who answers the phone is either rude or incompetent to understand anything that you are saying."
  • "The waiters who’s served me were particularly rude and not helpful as expected."
  • "The service chaotic, some items never arrived at all or had be reordered."
  • "Poor service, turned away my elderly grandparents and I, even though they were still advertised to be open for another 45mins."
  • "We were a party of 20 at a prebooked meal on Saturday lunchtime. The service was abysmal, not a smile, a please or a thank you, from any member of staff."

Food Quality

Pros:

  • "This feels welcoming and cozy, with quality and love served alongside every dish."
  • "The food was delicious."
  • "Food tasty and plentiful."
  • "Deliciously spectacular! It is my favourite Indian in North West London. Lots of flavours nicely blended."
  • "Food is sublime."
  • "The food was amazing! Any dish I took was better than the other."
  • "The food was spectacular and the portions were great!"

Cons:

  • "Advertised as 'lightly spiced' the food here is pretty tasteless."
  • "Unfortunately due to the very high rating on google, I was quite disappointed by the food."
  • "Very disappointing, heard that this restaurant was fantastic. We found the Food to be bland and not fresh."
  • "Plain, disappointing, expensive."
  • "The dishes we ordered were very bland verging on tasteless."
  • "The flavours are bland, the food not particularly good quality."
  • "So bland. The worst curry I’ve had in London, potentially worst I’ve ever had full-stop."

Ambience

Pros:

  • "Cosy, warm and friendly atmosphere."
  • "The atmosphere was really nice with the little details taken care of."
  • "The lively, yet refined atmosphere."
  • "The place is beautiful, bright and light, we had a flower and a candle on the table."
  • "The restaurant itself is comfortable and inviting."
  • "Great ambience."
  • "The decor and ambience wonderful."

Cons:

  • "The interior is cluttered and not very pleasant. The seating is uncomfortable and cramped."
  • "Some of the staff are rude. Atmosphere in the restaurant is terrible."
  • "Flavours lacked depth and tasted slightly under cooked."
  • "I do not like the fact that they dictate to their customers how much money you MUST spend on food to be 'worthy' of their service."

Value

Pros:

  • "The prices are reasonable."
  • "It’s completely worth every penny once you see the portion size, quality of the food and service."
  • "Great food, great prices, good service."
  • "Very reasonably priced given it’s location and popularity."
  • "The prices were really good for the area."
  • "Prices are good value for the area and the quality."
  • "The prices are definitely in the affordable range."

Cons:

  • "And it was all but £15! Won't go again."
  • "Overall very disappointing considering the price that has gone up significantly."
  • "Felt like they wanted to close early for the afternoon."

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