Diwana Bhel Poori House Reviews Summary

Food Quality

Pros:

• "Fantastic food. Lots of reviews complaining about service but I've never had a bad experience."
• "It's a great little place and the food is delicious."
• "Excellent dosas and also enjoyed the dhal, aubergine, muttar paneer and pilau rice."
• "The dishes were all vegetarian and were delicious."
• "AMAZING dosa. It is all vegetarian, but it's so well done it really doesn't matter (coming from a meat eater)."
• "Food is top quality, we had the Masala Dosa, which we have ate in many other places however the coconut chutney with this one outstanding."
• "The food is fresh and tasty."

Cons:

• "The buffet is currently off the menu.. The food was average.. Nothing special."
• "Some of the dishes ordered weren't even complete with all the ingredients normally involved."
• "The service took 50 mins to bring out food that was very clearly NOT fresh."
• "Poor flavour, poor hygiene and poor service."
• "Food was tasteless, bland, chilly paneer dripping with oil, bland masala dosa with stale stinking chutney and heartbreaking panipuri."
• "The tamarind sauce was very bland."
• "The food is bland and uninteresting, unless onion, tomato and veg turned out on a metal plate is your thing."

Service

Pros:

• "The staff are very friendly, personable and kind."
• "Usually friendly service."
• "Friendly service, and relatively fast too, (I guess they're used to dealing with the lunchtime crowd)."
• "The service was very good."
• "The smart young waiter, provided excellent service and made us feel welcome."
• "Some of the happiest friendly staff you'll meet!"
• "The food is always fresh and delicious."

Cons:

• "The waiter was not patient to listen to our order."
• "Worst service ever."
• "The service was very cold and wasn't friendly at all."
• "The waiter that took our order was devoid of any and answered our questions dismissively."
• "Absolutely arrogant service. Do not come here."
• "It soon transpired that he forgot not one, not two but three things from our order and didn't even apologise."
• "Very rude, arrogant and impolite staff."

Value for Money

Pros:

• "Great evening meal, it was lovely to get a wide variety of dishes for a great price."
• "Delicious and reasonably priced."
• "For only £5.99 you can enjoy an incredible all you can eat buffet."
• "The food was tasty and well-priced for the portion sizes on both occasions."
• "Good prices."
• "Really delicious Indian food hidden away near Euston station for a very very reasonable price."
• "The food was delicious and very reasonably priced."

Cons:

• "For £13.95 this was NOT a good deal."
• "Top tip: don't go. Average food and crooked waiters - the place deserves a kick up the backside."
• "Menu overpriced"
• "A cup of Masala tea was priced at £3.90, which seemed excessive for the pre-made chai they served."
• "Expensive."
• "The price also is now fairly expensive even considering the inflation."
• "The price was what you'd expect for central London. About £10 per head for a full plate of food, and not bad value imo."

Ambiance

Pros:

• "The atmosphere was cosy and inviting, making it the perfect spot for a casual meal with friends."
• "A real hidden gem of a place."
• "The ambiance of the place was quiet and pleasant."
• "Great dosa a couple of minutes from Euston."
• "The atmosphere is informal, friendly and relaxed."
• "This restaurant is absolutely cheap, but the food still tastes great. The interior is made of wood and gives the location a casual, free and cosy atmosphere."
• "Drummond Street is home to many excellent Indian restaurants and Diwana Bhel Poori House does not disappoint with its delightfully authentic and delicious Indian vegetarian food."

Cons:

• "One of the worst place I have been in UK."
• "The interior is in dire need of an upgrade."
• "Interior is uncomfortable tho, everything is close quarters and wooden, which also makes the restaurant loud."
• "The feel of the place is chaotic and grubby."
• "It has been around for many years and it maintains that old slightly run down feel to the place."
• "The decor hasn't changed since it was first set-up as a restaurant more than 30 years ago. It's dark, dated and tired looking."
• "The unassuming wooden interior, heavy-duty cutlery/crockery and an inkling of grubbiness might not be to everyone’s taste."

Hygiene

Pros:

• "Clean toilets."

Cons:

• "Vessels was not that clean so we feel not to eat anything.."
• "Questionable hygiene."
• "Tables could do with being less sticky."
• "Food is really good but hygiene rating is very poor."
• "Coconut chutney has added sugar and tastes stale."
• "The waiter was super rude and when we asked for water he picked the jug from someone else's table and then served with a finger in the glass and the glass was really dirty too."
• "idlis are stodgy."