Ocean Beach Reviews Summary

Location & Atmosphere

Pros:

• "The location looks great when the tide is in."
• "Sat in the decking area lovely view!"
• "Wonderful location on the beach front with lovely views (on a clear day)."
• "A lovely setting on the beach. You forget you are in the UK."
• "The restaurant hosts a great view across the Thames Estuary."
• "Unique position with wonderful protected sea / estuary views."
• "Lovely outlook over the sea."

Cons:

• "Food was ok nothing to write home about for the price. You obviously pay for the view."
• "Bit pricey though but I guess that's way you got to pay for the view."
• "If someone put a fence up obscuring their sea view, they would be bolloxed."
• "Star was for the view."
• "Nice food slightly expensive what you get but great view of the beach."
• "Food is lovely, a little pricey, but what a view!"
• "Too hot. Despite being at the beach and the weather being nice and fresh, we found ourselves in a greenhouse, uncomfortably hot and worried about COVID-19."

Service

Pros:

• "The waiting staff were lovely and quick made us feel really welcome and comfortable."
• "Lady who served us was so nice."
• "Well cooked fresh food along with excellent and pleasant customer service."
• "All the staff are helpful. Impressed by the service I receive every time I visit."
• "The staff member who served us was polite, friendly and attentive."
• "Staff are helpful and efficient."
• "The staff were very friendly and attentive."

Cons:

• "Arrived at 11.50am with a child, they told us that we could order at 12pm. At 12pm they told us that we could order at 12.15pm."
• "How you treat your customers both in person and on the phone, was not good."
• "One of the waitress was lovely (Welsh girl) the other we had was rude and not tentative at all, they seem to hire quite a few young inexperienced staff."
• "However we did not feel very welcome by our waitress."
• "Service was shockingly slow, especially the coffee which was ordered before we ate."
• "Service was fair but disappointing as well."
• "The evils we got from the waitress made the whole experience dreadful."

Food Quality

Pros:

• "I chose Chicken Wings, Falafel & Garlic Mushrooms from the Tapas menu all very flavour some."
• "Firstly the food is very good - recommend the Calamari."
• "The sea bass was lovely and I cannot fault it."
• "The food as always was excellent!"
• "We chose from the Tapas menu and the food was amazing. Really top quality."
• "Would highly recommend mussels which are fresh and tasty. Good value for money."
• "The food selection is very decent and the food we had was very delicious."

Cons:

• "The salad I had was had a strangely over sweet dressing and I couldn’t finish it."
• "Very disappointed with the steak dish... It cost £16.99 for 5 bits of meat and tasteless sauce."
• "The food wasn't as good as normal - lots off the menu and what I did eat made me within a hour ill."
• "The tapas I did not enjoy, particularly the patatas bravas."
• "The food was above average, but not to match the price, with 3 croquettes costing about £7, and even more for the desserts."
• "The food was expensive, especially considering how ghastly it was."
• "Food was mediocre."

Accessibility & Cleanliness

Pros:

• "The restaurant is completely accessible and complete the criteria of accessibility."
• "The restaurant was very clean as were the toilets."
• "The toilets were quite very clean and no-touch."
• "All C19 regulations adhered too."
• "Name and phone number taken on entry and given a table number to go to. One way system in place, sanitiser available."
• "The place was very clean with background music playing."
• "Children welcome, mobility access, toilets very clean."

Cons:

• "I went to the ladies toilets and was shocked by how disgusting they were."
• "The general toilets are down some very steep stairs."
• "closed at 5 which was a shame, ladies bathroom was atrociously decorated but each to their own! no gender neutral toilet which was a shame."
• "I used the ladies toilet which had not been tended to since lunchtime I fear but there also was a lot of wear and tear that I noticed."
• "The music was so loud everyone was shouting to be heard."
• "The atmosphere was very noisy and I got a headache."
• "We came in with a wheelchair. Staff stood and watched. No one offered to help."