Madison Reviews Summary

Category: Modern European restaurant London

Address: Rooftop Terrace One, New Change, London EC4M 9AF, United Kingdom

Phone: +442036935160

Rating: 4.4
based on 595 reviews.

Views and Atmosphere

Pros:

  • "Had a nice evening at Madison, firstly the views are amazing and you can’t go wrong there, loved the music and a cool vibe."
  • "Beautiful location with lovely views."
  • "Beautiful place with Stunning view!"
  • "Great atmosphere. Really well decorated for Xmas drinks with colleagues."
  • "Came here for my birthday, incredible experience with a. Live DJ overlooking the London skyline at night with a brilliant view of St Paul’s."

Cons:

  • "The music was eclectic and lively at times, loud and unpleasant at other times."
  • "If you go, ensure you land a good view spot. Hard to justify the prices if you end up in a less than ideal location."
  • "Incredibly pretentious, both staff and visitors were very snooty. Music is far too loud to catch up / talk around."
  • "Firstly, the view of Saint Paul is completely blocked due to building renovations, and this information is not mentioned on the website."

Service

Pros:

  • "Waiter seemed a little inexperienced but manager cleared up his mistakes well."
  • "The service left a lot to be desired…felt rushed at times but also we were left unattended for long periods."
  • "My server’s name was Giacomo, and he was extremely attentive."
  • "A big thank you to our host for the evening Jhoel - his service was excellent, very friendly and was there if ever we needed him without him ever coming across as intrusive into our evening."

Cons:

  • "The main area which needs addressing is how allergens are dealt with."
  • "Went for bottomless brunch with friends...Had to ask every time for a top up, non-drinkers had to wait 40 mins for their drinks and a glass of water."
  • "They overcharged us. We requested for refund but it was denied."
  • "I've been to this rooftop before...service to accommodate us was quite poor, and there were no available seats at the bar inside the restaurant, which was inconvenient."

Food and Drinks

Pros:

  • "The steak and chicken parmigiana were excellent."
  • "Starters were lovely, chicken Parmesan was not seasoned properly but our wonderful waiter Javier took care of that."
  • "The food was so fresh and tasty, and didn’t take long to prepare."
  • "The food was beautiful - well cooked, always arrived at the perfect temperature, came very quickly and was delicious."

Cons:

  • "The food was not good at all, same as the cocktails. Just the view and music were nice."
  • "The starter was enjoyable, but unfortunately, the steak was chewy and lacked seasoning."
  • "The food is very disappointing though. Careful because not all the tables in the restaurant have good views."
  • "The food and drinks were completely awful."

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