Station Pilot Reviews Summary

Atmosphere and Setting

Pros:

• "Upon arriving, I appreciated the relaxed atmosphere and casual setting."
• "Nice decor inside. Outside in the garden is a bouncy castle for the children."
• "The whole place looks clean and inviting..."
• "Clean toilets, plenty of car parking, all wheelchair/pushchair accessible."

Cons:

• "What we didn't know when we booked and arrived was that there was a children's party celebration with an entertainer."
• "Waited 20 minutes to be seated; no one acknowledged me."
• "The atmosphere was non-existent, despite the one Christmas tree."
• "But dirty tables and staff not on the mark."

Service Quality

Pros:

• "There was a very cheerful, helpful lady serving at the bar."
• "The first thing that caught my attention was the impeccable service provided by the staff."
• "Staff extremely friendly, chatty, and helpful."
• "Great service and friendly from the bar staff and from the waiters and waitress."

Cons:

• "Staff are inexperienced but friendly and attentive."
• "Waited 20 minutes to be seated; no one acknowledged me."
• "Staff cannot take criticism. Confronted by who I presume was the team leader after a member of the party placed a review about the place."
• "Service was very long. It was a quiet Saturday night, so it didn't really seem like there was any reason for service to be so slow."

Food Quality

Pros:

• "Food was absolutely amazing. Roast potatoes were better than anywhere else, loads of perfectly cooked turkey, soft veggies, and beautiful mash potato!"
• "The food was average when I went for the first time however the 2nd time I ordered pizza and it was pretty good."
• "The food really nice there was a good portion and cooked really well."
• "All of the food was very well presented and tasted delicious. Portion sizes were great, there was plenty of food."

Cons:

• "Food was well below standard even for a chain pub. Burger came without lettuce and tomato, steak was full of fat, scampi was all breadcrumbs and hardly any fish, cheese was not melted in Nachos."
• "The ribs were obviously microwaved, the corn was cold, the chips looked and tasted bad, my husband had mixed grill, majority of the meat was burnt."
• "Ordered the ultimate veggie burger. The food came out fries burnt, cauliflower wings black from burnt and burger bun and lettuce soggy."
• "The burger was like a lump of charcoal with a huge bun, the salad on it was hidden."

Value for Money

Pros:

• "Overall, the Station Pilot offers a good dining option without breaking the bank."
• "Prices are very reasonable and the special evenings make the offers too good to turn down..."
• "The pricing was very reasonable. 5 of us went for lunch. We had 5 main meals, 5 drinks, and 5 desserts which came to a very fair price of approx £50."
• "Is what it is! Cheap and cheerful. No complaints about the food or drink."

Cons:

• "Over £60 for 2 courses for 4 people drinking only soft drink."
• "For a pub, cannot state how good the food was, we really enjoyed our meal, and the staff and service was second to none for the money you pay."
• "2 adults, 2 main meals 2 drinks £25.55 not cheap."
• "Service was average, food took 50 minutes to come out and the chicken was dry as hell, chips underdone."