"The fish and chips were perfection, are they double cooked chips? Because they're so tasty!"
"Food was lush and the atmosphere was really chilled."
"The food was well presented and tasted great."
"Food was good and service was prompt."
"Food was amazing."
"The food was generally good but the vegan burger wasn't quite to our expectations and a bit disappointing."
"The fish (from fish&chips) was very bland. It almost had no taste although the batter was quite crispy and nice."
"The food was lovely and the consistency of the bottomless was great."
Cons:
"Wife's fries were barely warm and had to send them back."
"The nachos were served without cheese. They were sent back and cheese was added, but barely any."
"The tacos were fridge cold."
"The mac & cheese was embarrassing. I’m sure we’d all expect mac & cheese to be, well, cheesy."
"We had our Christmas party at Pitcher and Piano the staff were amazing and Zee really looked after all of exceptionally well. Great fun. Thank you for looking after us everyone thoroughly enjoyed themselves."
"The food wasn't very warm. I ordered the candy floss cocktail (can't remember what it was called) when it arrived I noticed there was no candy floss."
"The halloumi burger and fish & chips we then ordered. Beautiful location and excellent service by Matthew and Shanna."
"The food was lovely and the consistency of the bottomless was great, continued to bring us our next rounds even when we weren’t finished our first!"
Service
Pros:
"Very simple and straightforward to use. Nice and relaxed atmosphere with friendly staff."
"The staff were so warm and friendly."
"The staff were lovely! Food was good apart from stale croutons on my ceased salad but apart from that the food was fab."
"Lovely evening meal yesterday with my sis. Our waiter Shanna was very attentive and friendly."
"We were served mainly by Hallie who was so friendly. She made sure we were looked after so well."
"We had a great experience here, thanks to Zee."
"The staff were all friendly were continually serving."
"Visited close to Christmas Day after seeing the CBSO performing at the symphony hall."
Cons:
"On my last visit, the waitress was a bit rude/ indifferent at one point."
"Even though it was quiet and we had a booking, we were waiting for a while right beside the bar, where two staff didn’t acknowledge us."
"We were a party of 12. There was no one else eating at the time of our visit. The food was served on cold plates and the food itself was lukewarm."
"We were seated quickly and our order was taken promptly, but after that it rapidly went downhill."
"Service was excellent. Welcome from Nikki was courteous, we were not left waiting on arrival."
"We were fortunate enough to be served by a lady named Harriett. Her customer service was beyond what I’ve ever experienced anywhere."
"Staff were excellent. Nothing was too much trouble, very helpful. Online ordering and table service to the outside area was really good."
"The service and the welcome made a huge difference and that will stick with me for a long time time so thank you."