Roxy Lanes Birmingham Digbeth Reviews Summary

Staff Service

Pros:

• "Staff were very friendly and accommodating."
• "Beth and Stefan were great servers and explained the games well to us."
• "Beth and Lauren were super nice (and took a group picture for us!)."
• "Staff member Zara was really friendly and was really good with the children."
• "Stef was really welcoming and made sure our experience was perfect!"
• "Samuel the manager went above and beyond to provide the best service!"

Cons:

• "Unfortunately we were let down at the first hurdle when we arrived and the man sitting at the reception decided to completely ignore us."
• "No apology was made for making us wait and he proceeded to serve us with headphones in both his ears."
• "The staff try and clear away drinks too quickly if you put them down for longer than 5 minutes."

Games and Activities

Pros:

• "Did some bowling and played games. Honestly so fun and the service was awesome."
• "You can go bowling, play pool, shuffleboard and loads more, all whilst having a drink."
• "Good selection of games from Shuffleboard, Pool, Table Tennis and Bowling plus more."
• "The atmosphere was incredible and the staff! Sam, Stefan, Daante, Tilly and Luke were all incredible."

Cons:

• "The tables were not clean and the games overran on bowling so we had to wait a while."
• "The lanes also broke during the visit."
• "The bowling is awful, no extra selection of bowling balls meaning you have to settle for what is there."

Food and Drinks

Pros:

• "The food was great, games were great and the staff were amazing."
• "Drinks were great, atmosphere was great."
• "Really good atmosphere food was delicious catered for Vegans also."
• "Basic food but done well, really enjoyed my pizza."

Cons:

• "Overpriced! A small can of fruit cider was £5."
• "The price of food and drink was expensive."
• "Food was unfortunately not worth the money or the wait."
• "Pretty cool place, but the price of food and drink was expensive."

Atmosphere and Venue

Pros:

• "This place is the life of Digbeth. Such great vibes."
• "Fab ambience, music and was clean."
• "The centre was also freezing cold so we had to keep our coats on."
• "Roxy lanes is done up all nicely. The lighting makes your experience better."

Cons:

• "Really poor and overpriced space. Terrible lighting, exploitive prices and grumpy staff."
• "Dark, cold dingy warehouse with booming echoing music and terrible lighting."
• "This place has tried to cram as much as they can into a little space making it not ideal for any ball games."