Hoddom Castle Caravan Park Reviews Summary

Site Layout and Maintenance

Pros:

• "The site and surroundings are beautiful and pitches are great size."
• "Although a big campsite that was busy it felt really peaceful due to how well spaced the pitches are."
• "The site is very well laid out and in immaculate condition."
• "The grass is kept at a good length for playing on."
• "Nice open well spaced pitch."
• "The outside play area has mini golf, hop scotch and a giant connect 4 game."
• "It is the biggest site that we have stayed, statics, long stay caravans as well as camping & touring caravans but it is still peaceful in lovely surroundings."

Cons:

• "There is nobody at the camp site overnight to deal with rowdy campers."
• "Wouldn't want to stay much longer as site is looking a little tired."
• "The site looks a bit run down as we have been a few times before."
• "Would have been enhanced if more attention was given to the toilet and shower facilities. Needs serious update."
• "The pitches were not level resulting in our awning just reaching the ground at the rear of the caravan."
• "The only reason I've taken a star off is that there was a large pile of dog poo on our pitch when we arrived."
• "The site toilet blocks very tired and in need of refurbish."

Staff and Service

Pros:

• "The staff were very friendly and helpful."
• "I have to commend Daniel in particular for his attention to us after we arrived late."
• "The young lass in the office was incredibly helpful and welcoming."
• "We have had a lot of help in this process from all the staff particularly Ray and Helka who have always gone above and beyond for us."
• "Everyone is so welcoming and very friendly."
• "Very helpful staff, caravan stabiliser broke on arrival. Staff we’re more then helpful providing a temp solution."
• "Really helpful staff who helped us out even though we arrived after the usual scheduled check in time."

Cons:

• "Pub does not do food as advertised but had a burger van set up outside that was expensive for what was on offer."
• "Not made aware when booking that the pub was not open on a Monday."
• "Over priced activities £7 for a game of table tennis, didn't even ask about pool."
• "Seemed short staffed (bins overflowing, cafe open but periods when shut and milk machine out of order when first arrived and shop poorly stocked with no basics like dairy or bread)."
• "Disliked the prepaid card for electric use and the fact there was no on sight staff after 4pm."
• "Staff all hide in kitchen?. slow service."
• "The people in the shop we're about as friendly as a stone wall too... not a hello, smile or anything!"

Facilities and Amenities

Pros:

• "The shower facilities are modern and clean, the toilets are basic but functional."
• "All facilities were close by and clean."
• "Clean facilities."
• "Friendly and helpful staff, spotless fab ablution block, great pod clean and practical, excellent cookhouse."
• "Very clean toilet block with hot showers."
• "Toilets and showers immaculate."
• "The facilities were spotless."

Cons:

• "The biggest downside we've experienced is depending on where your pitch is, you can have a fair walk to the toilets/showers/elsan point to dispose of your toilet waste."
• "The distance to get to the showers was a little inconvenient."
• "The toilets and showers are a bit dated, but perfectly functional."
• "The only think I was disappointed in was the fact we couldn't go inside the castle as it was the main thing we went for."
• "The separate charge for electricity was a bit cumbersome and mildly irritating."
• "Bit of a faff with the prepaid electricity cards."
• "The Touring toilets must be 20 plus years old, push operated taps that didnt stay on and no plugs."