Glentrool Camping and Caravan Site Reviews Summary

Facilities

Pros:

• "Facilities are good and the staff very friendly and helpful."
• "The toilet, shower and washing facilities were very clean with hot water."
• "Facilities were clean and spacious, hot showers, separate dish washing area, with clothes line, washing machine and dryer available for use with coin payment (50p's) a bothy with fridge microwave kettle and games inside."
• "Showers and toilets clean."
• "Toilet facilities excellent and spotless."
• "Facilities- everything you need and very clean."
• "The facilities were very clean, showers were hot with decent pressure."

Cons:

• "Unfortunately there was only one shower working in the ladies on what was a fairly busy site."
• "Laundry facilities shut."
• "Showers and shop being refurbished; no one told us prior to arrival."
• "Facilities were cold, & a lot of stalls were out of toilet paper."
• "No onsite shop at minute so 9 miles to local village, bread milk etc."
• "All showers out of service."
• "Toilets and showers cheap, small, and just not good enough for this price range."

Staff & Service

Pros:

• "Staff are super friendly and helpful with advice."
• "Greeted by friendly staff who provided us with a map of the local area."
• "Very friendly welcome from the wardens to this site who were also very helpful with local information regarding walks."
• "We were welcomed by a lovely staff member, who was very friendly and made us feel very welcome."
• "The staff were lovely."
• "Staff were super friendly."
• "Staff- friendly, helpful and very accommodating."

Cons:

• "Without the visibility of staff, there wasn't the chance to nudge for things to be done."
• "Very little personal service. You had to ring a number and they let you know where to park."
• "I asked for a trolley as stated were available on website for moving supplies to camping area as cars cannot get near but non available."
• "No one at reception on arrival as this was closed due to refurb left stood in the rain till we rang a number selotaped to the door."
• "We made numerous phone calls and emails to Glentrool with no reply."
• "The shop/reception was closed most of the time."
• "No one in reception. One couple waited 1 hour in rain for staff to turn up so they can check in."

Location & Environment

Pros:

• "The scenery and night sky were breathtakingly beautiful and we seen the Northern lights, the highlight to end our trip."
• "Good location, close to many walking and bike trails near/in Galloway forest."
• "Great spot for local hiking in Galloway Forest Park and Merrick."
• "Local area is beautiful, turn left out of the site and you can drive or walk or cycle up a road for many miles up into the heart of Galloway Forest Park."
• "Situated in one of Scotland best kept secret parks, The Galloway Forest with spectacular walks and cycling."
• "Beautiful location."
• "Beautiful campsite in great location."

Cons:

• "You cannot park next to the tent, so had to carry everything."
• "The gravel. Practical but lacked soul."
• "If you would like to go to a campsite which allows zero noise & is NOT child or dog friendly this is the place for you."
• "Hadn't realized how far away from everything it was."
• "The whole site is horrible it’s lacking facilities and is far too small, in the middle of nowhere."
• "Not as peaceful as I hoped as next to a road and without staff some campers were a bit noisy."
• "The site was not light enough to move around without a torch and my main route was over hard standing with little greenery to be seen."