Trossachs Holiday Park Reviews Summary

Accommodation Quality

Pros:

• "The pod we stayed in is cute and the bed pretty comfy (we bought our mattress topper)."
• "Pod was clean, had a fridge, kettle and enough storage."
• "The camping pods are amazing, perfect size for my wife and I as well as 3 dogs."
• "The pod was modern, well equipped, with nice view of the mountains."
• "The glamping pod was a good size for a family of 3 (9 yr old child)."
• "The pod was lovely, it had all the basics you needed.. bed, fridge and heater."
• "Camping pod was clean and good value."

Cons:

• "Stayed in many pods and this was the most basic but not the cheapest - no hooks for coats, etc, no light or shelf above bed, no chairs inside for when it rains."
• "Be aware the pods are very close to each other."
• "Pods were also clean but location problem."
• "The only thing we didn’t like were the cold showers - it was late so possibly the hot water had all gone by that time."
• "Double bed was very uncomfortable, very spring & lumpy."
• "The smell of the sewer, which caused to go inside our Pod and couldn't enjoy sitting on the decking."
• "The pitches were far too close together and cramped."

Staff and Service

Pros:

• "Great staff...we stayed an extra night as it was so quiet and relaxing."
• "Really friendly and helpful staff, beautiful surroundings and electric hookup with individual water tap at each tent pitch."
• "In fact, all the staff were always polite, approachable and helpful."
• "Friendliness of all staff..."
• "Staff were brilliant - really helpful and friendly."
• "Staff, they're helpful and friendly."
• "staff were very friendly and accomodating."

Cons:

• "The lady didn't seem bothered or interested in getting someone to come to look at the tv."
• "When my wife asked at reception if they could take a look she was told they were too busy."
• "No familiar faces amongst the staff either, everyone appears to have ‘moved on’."
• "When booking in there was a very rude man who called me a sheep sh****r because he assumed I supported Aberdeen."
• "Didn't realise it had been taken over since then so when we arrived we didn't find the staff as friendly as before."
• "Got no TV so asked for help. None came."
• "The ladies toilets were below standard, the rug on the way in has not seen a hoover in a while."

Facilities and Cleanliness

Pros:

• "Toilet/shower block had powerful shower, also modern."
• "Each pitch has electric hook up and shared tap for two."
• "The shower/toilet/washing building was clean and well set out."
• "Toilet block clean & (hot showers) been on other's where it has been a hit or miss..."
• "The facilities were clean, and just a short walk to the shower block."
• "Toilet blocks were spotlessly clean & cleaned twice daily."
• "Toilets & showers were clean."

Cons:

• "the shower tray edges were black, moldy, need new sealant."
• "The games room was not fit for purpose, very old fashioned, no snooker equipment or table tennis."
• "Shop didn’t keep much."
• "Site is very tired! Toilets and facilities in very poor condition."
• "The toilets and shower area were disgusting and the games room and park are very run down and need upgrading."
• "Dirty communal areas i.e laundry/ dishwashing."
• "The toilets were closed twice a day for an hour for ‘cleaning’ but it didn’t seem that anything was done."

Location and Environment

Pros:

• "Wifi and mobile signals weren't amazing but given our location it was expected."
• "The view from the tent pitch was amazing."
• "Beautiful site, cafe and shop were good, playpark was great."
• "The local town of Aberfoyle is really nice - with a fairy trail for young children, and a co-op shop."
• "This is definitely one of the most peaceful camping experiences we have had in a long time..."
• "Beautiful, tranquil park."
• "The site is in a beautiful location. Everything about this site is just so well looked after."

Cons:

• "Worst campsite I've ever been to. Booked for 5 nights, left after 3 nights of hell."
• "There is some work being done behind the pods to create some more pitches and the work started around 7:30am with the diggers which was very noisy."
• "No cooking facilities so if the weather is wet and you can't use your bbq then you are snookered."
• "Please don't go here. The park doesn't care about noise."
• "Unbearable noise which continued all day, dust was constantly churned up."
• "Overgrown trees hanging over caravan and actually touching the roof."
• "The smell of the sewer, which caused to go inside our Pod and couldn't enjoy sitting on the decking."