McKays Fish & Chip Shop Reviews Summary

Food Quality

Pros:

• "The fish was superb."
• "Great fish and chips."
• "Chips fluffy on the inside. Not at all greasy."
• "The fish was perfect with delicious crispy batter and just the right amount of chips."
• "Skinless haddock incredibly succulent, batter genuinely light and crispy."
• "Freshly cooked and a very generous portion that we both struggled to finish and both tasted fantastic!"
• "The fish was very tasty, the batter was so light and crispy and with a bonus of gluten free vinegar too."

Cons:

• "White pudding was green looking and weird tasting."
• "Very thin old fish, batter was thick to try and make it look bigger."
• "The fish was dry and had far too much batter."
• "Fish was a bit too greasy for our liking."
• "We were very disappointed in this fish and chips, it wasn't particularly hot and was totally tasteless."
• "Both fish and chips were dry."
• "The fish has been overcooked and dry, sadly."

Service

Pros:

• "Friendly professional service."
• "10/10 popular but well organised."
• "Excellent service and following social distancing very well."
• "The young boy made sure all the tables were clean at all times."
• "Very easy to order at the desk with friendly staff and made quick."
• "Staff were friendly."
• "Efficient friendly staff."

Cons:

• "Charged a 5% 'discretionary' service charge just for sitting in."
• "Girl behind the Fish & Chips till was unfriendly as soon I entered she shouted in an abrupt manner 'dogs are unwelcomed in here'."
• "Woman serving me was horrible. Waved us over with her hand like we were dogs."
• "The staff were lacking in basic customer service, didn't even get asked if needed salt and vinegar!!"
• "Service was great until the cashier began screaming at an elderly woman claiming that she owed them money."
• "Staff disinterested and unfriendly."
• "The people serving are also very rude."

Value for Money

Pros:

• "Hi folks this is the best chip shop ever the shop is immaculate the staff are lovely friendly and most of all the fish and chips are to die for."
• "I would say it's good value for money."
• "Food portions quite large, and reasonably priced."
• "Fantastic prices."

Cons:

• "The food was OK to good when it finally arrived but pricey for the amount of food received on this occasion."
• "However, not good value for money."
• "I felt was expensive for what we got."
• "The food was actually ok, however it was very overpriced."
• "Completely overpriced for what is at best average food."
• "Couldn’t pay cash, was nearly a tenner more than I would normally pay for the same order."
• "Nearly £50 for 3 burgers & chips and 1 fish & chips, 2 cups of tea and 2 cans of pop."

Cleanliness

Pros:

• "Incredibly clean and stylishly decorated."
• "The eat-in area was absolutely spotless thanks to a young man with an unbelievable work ethic."
• "This chip shop we had our first meal here and enjoyed, very clean and tidy."
• "Spotlessly clean and very pleasant staff served us at the counter."
• "Very clean in eating area."
• "Fresh, modern decor and furnishings."
• "Average fish and chip cafe in a nice fresh and clean environment."

Cons:

• "Paper plates, wooden forks, plastic cups and you fetch your own food and tidy up after yourself."
• "The outside of the friers on the other hand could do with being cleaned regularly whilst being used to prevent the build-up of food and batter."
• "This place is very unsanitary please do not go. I’ve found a hair AND a fingernail in my fish supper today."
• "No paper towels in dining area but still nice and clean."
• "Just a shame you have to go into the pub part next door to use the toilets."
• "Didn't like the wooden cutlery and plastic plates."