Drift Inn Reviews Summary

Food Quality

Pros:

• "Food was delicious, freshly made and well presented."
• "Food is good with locally sourced seafood, well cooked and presented."
• "The scallops and fish & chips were both delicious."
• "Food is outstanding."
• "Food was good and desserts were outstanding."
• "The langoustines were truly delicious."
• "The food is fresh, homemade and features local produce where possible."

Cons:

• "Some items we had chosen from the menu were unavailable."
• "Meals ordered were like frozen ready-meals edible but not fresh."
• "The quality of the food was quite poor."
• "The soup of the day came with stale bread."
• "The mushroom risotto was too salty, with a 'congealed' appearance."
• "The so-called Confit Duck Leg Terrine that came as the starter looked suspicious."
• "Only let down was having to refuse the venison due to being so dry it was inedible."

Service

Pros:

• "Served by friendly and competent staff in a nice environment."
• "Staff are so friendly and knowledgeable."
• "Big shout out to Mel and Lindsey nothing was too much trouble."
• "We have had the most friendly, considerate and efficient service from all the staff."
• "Great staff are really patient and helpful."
• "Staff were very friendly and patient with us and we were served impressively quickly."
• "The staff were exceptionally bright and friendly."

Cons:

• "We have been here now for 55 minutes and no sign of our main meal, this is really not acceptable service."
• "However the service was slow particularly between main course and dessert."
• "We ordered aperitifs. They took an inordinate time in coming."
• "During a 15 minute wait, staff pretended to act busy, and not a single one acknowledged that we were present."
• "But I ordered the beef burger with Arran Blue cheese, when it arrived it was devoid of the cheese."
• "We ordered our food at 6pm and 30 minutes later we were told our order wasn't put into the kitchen."
• "A surly woman served us curtly at the bar and was unapologetic when we were eventually told no mussels."

Ambiance and Location

Pros:

• "Wonderful outdoor seating with views across the bay to Holy Isle and a large covered area with patio heaters for chilly evenings."
• "The view here was exquisite and very beautiful to look over the water to the Holy Island!!!"
• "This must be one of the best views from a beer garden."
• "Outside seating was a joy in the amazing brilliant sunshine."
• "Stunning views over Lamlash bay to the holy isle."
• "Atmosphere was amazing, the food was spectacular, honestly by far the best food I've had out in many many years."
• "Tremendous ambiance!"

Cons:

• "Seating was a little uncomfortable and seemed out of character with the pub itself."
• "Chairs are comfortable apart from the ones near the fire as too hot and the other comfy ones which are unfortunately positioned between the Gents and the disabled toilets and storage area, providing an interesting array of smells."
• "Lack of comfy seating and stunning views unfortunately obscured by ornaments in the windows."
• "There was a family sat near us with very noisy children jumping up and down all the time banging into us."
• "It was quite busy and our table was quite close to another table - I think they could have spaced them out better."
• "We were literally pounced upon through the door and asked if we were eating which made it a little uncomfortable."
• "Dogs not welcome which is a massive negative."

Value

Pros:

• "Good friendly service, reasonable prices and on a good weather day, the views will be stunning."
• "The 2 course deal with a drink is only £14.95 which is brilliant."
• "All reasonably priced food."
• "Food excellent and good value."
• "An excellent stay and one we'll be looking forward to repeating."
• "Highly recommend a visit here."
• "Would highly recommend."

Cons:

• "Though £70 for lunch was a little on the high side."
• "We did buy a bottle of Pinot Grigio, which was in our eyes (which were watering) a rather highly priced £27."
• "Drinks were a bit pricy."
• "No longer doing 2 course lunch, so can be very pricey."
• "Pretty expensive (£10 for 2 small chicken legs and 2 tiny wings)."
• "And the cost of 2 sausages and mash is a joke."
• "For many years this was the place to go in Lamlash but now it’s ridiculously overpriced for the quality of food served."

Management and Staff

Pros:

• "The team and owners are really friendly and welcoming."
• "Staff appeared friendly and helpful and there were plenty of them."
• "The staff were very friendly, welcoming and helpful."
• "A great atmosphere both amongst guests and the Drift Inn Team alike."
• "Staff so attentive and pleasant."
• "The staff (Ewan) was very helpful."
• "The owners are kind and look after their customers well."

Cons:

• "NEW Management are utterly awful. Not willing to help us at all."
• "Her response was very unhelpful, discourteous and completely unsympathetic."
• "Decided that my friend and I would go for a few drinks turned up to the drift only to be told 'not tonight boys'."
• "Firstly our reservation was queried by the stand in Maitre’d."
• "We talked with feet and left before any further risk of us being blamed for something else."
• "Would we have been treated the same if the ‘main man’ was present - I do not think we would."
• "Never been so annoyed and unimpressed with restaurant staff ever."