Bird & Bear Reviews Summary

Food Quality

Pros:

• "Steak ciabatta was delicious, plenty of skirt steak cooked medium rare."
• "Excellent food."
• "The food was excellent, with a good variety."
• "One of the best pies I've ever tasted."
• "The food was really good."
• "Very good food. Some of the best burgers in town."
• "Fantastic food and really lovely staff."

Cons:

• "But to have no English mustard to go with the steak is crime in my book."
• "Jerk chicken was super salty and the side of steamed veggies seems like a cop-out side dish not worth 14 quid."
• "The food wasn't fantastic it was very basic was tasty enough but I'll be giving it a miss until the menu improves."
• "Moving onto the food, it was upsetting, the curry I had was not really a curry."
• "Well I had high hopes for this Caribbean menu, but the dish I chose was absolutely disgusting."
• "The new food menu is rather disappointing and bland in comparison to the old menu."
• "We were served unseasoned frozen vegetables and under seasoned rice."

Service

Pros:

• "Good team of staff."
• "Well done to all the staff, you are doing a really good job."
• "Staff were friendly."
• "Bar staff are very friendly, they’ll generally let you try beers before you buy."
• "Really pleasant staff and food and cocktails were good too."
• "Staff superb and very friendly and keen to please."
• "Waitress and waiter were pleasant and helpful and Track and Trace was being used."

Cons:

• "One of the rudest encounters with a bar man I have ever had."
• "Terrible, they take your money via ItIsOn, but when you phone them to book you always get a 'Mailbox is full' message."
• "All style, ZERO substance. Absolutely shoddy service."
• "Just some of the staff need some lessons in basic manners and decorum, especially the manager."
• "Very disappointed with my experience here. Rude and unaccommodating… Staff should be trained properly."
• "When we fed back that it wasn’t really what we expected the staff told us the chef doesn’t really care."
• "Thumping, loud music, excessively exhuberant young ladies, shrieking on the floor above, appalling service."

Atmosphere & Decor

Pros:

• "Drinks were fantastic and the interior of the place is super cool!"
• "The place had a good atmosphere too."
• "The ambience pleasant and nice views from upstairs."
• "Great decor, full of copper accents, fresh plants and bird cages."
• "The vibe in the pub is great."
• "Lovely vibes from the second you walk in, cool and funky decor all accompanied by an old school bangers only playlist."
• "Really nice environment as well."

Cons:

• "Main eating area upstairs but no obvious wheelchair access."
• "The outdoor seating was poorly planned and was basically like a wind tunnel."
• "Maybe a bit of toilet Checking would be a good idea as they were absolutely disgusting."
• "Blaring, thumping music made sure there was no conversation."
• "However, we arrived at the wrong time since there were two events on thus the atmosphere was insanely loud."
• "The music was oddly loud for somewhere that had a total of 9 customers."
• "Thumping, loud music, excessively exhuberant young ladies, shrieking on the floor above, appalling service."

Value

Pros:

• "Drinks and food is affordable and worth the price."
• "Service was quick, & the cost was very reasonable."
• "Best breakfast/brunch in Dundee by far coffee is delicious and service is great."

Cons:

• "Over £9 for a pint and a bottle of sparkling water - seemed to cater for the cocktail crowd."
• "The food wasn't fantastic it was very basic was tasty enough but I'll be giving it a miss until the menu improves."
• "Food was a little overpriced but tasty."
• "Very overpriced for what you get overall and we won't be rushing back."
• "The drinks menu lacked the personal touch normally given by the bartender in Bird & Bear and therefore felt overpriced."

Accessibility

Pros:

• "The Entrance is level, inside is accessible and they have an accessible toilet."

Cons:

• "Main eating area upstairs but no obvious wheelchair access."