Cineworld Cinema - London Wood Green Reviews Summary

Staff and Service

Pros:

• "Very friendly staff can also be very helpful to their mobility challenged clientele."
• "They have some outstanding staff who makes me forget about those slugs with attitudes that seem to come and go."
• "Great Cinema experience and lovely, helpful, friendly staff."
• "Staff are very polite."
• "I really like the ambience and staff are pleasant & helpful."
• "Staff are friendly and attentive."
• "Staffs were very helpful & polite."

Cons:

• "Absolutely rude staff."
• "No apologies or anything, rude as hell."
• "I have worked myself in the cinema previously and have never seen such lazy staff."
• "Awful place with unprofessional, rude and lazy staff."
• "Completely unhelpful staff, standard attitude of 'blame it on head office'."
• "The staff are rude and thick and you can tell that they don't care about their job."
• "Staff was extremely out of order rude no help."

Cleanliness and Maintenance

Pros:

• "Loved the cinema and was very clean and peaceful for the time I went."
• "Very clean 🧼."
• "Clean and tidy venue with numerous screens and comfortable spacious seating."
• "Always a spotlessly clean, comfortable and welcoming environment at Wood Green Cineworld."
• "Bathrooms are clean as are the movie theaters. Seats are comfortable."
• "Clean toilet."
• "Very clean cinema and comfortable chairs."

Cons:

• "The toilets and where you watch the films could be a bit cleaner."
• "The picture was also slightly blurry and the toilets were disgusting."
• "Unfortunately the toilets are always, without fail, absolutely rank."
• "The inside needs redecorating and the seats needed replacing."
• "Appalling customer experience terrible service old snacks always dirty plenty of pop corn and other stuff all over the place toilets got distinctive smell."
• "The place is just not very clean in general."
• "The toilets stink horrifically."

Facilities and Accessibility

Pros:

• "The woodgreen Cineworld Cinema consists of as many as 12 screens, a big foyer with food kiosk & Baskins&Robins ice-cream stall as well."
• "The screen is large as you would expect in any cinema, and had no problems during the film."
• "The seats are actually very comfortable is very relaxing."
• "Nice cinema with 12 screens and a selection of films."
• "Parking is good and cinema gives you 4 hours free parking which you can validate using your ticket."
• "It has showings of foreign films as well, which is a nice plus."
• "There is a Baskin-Robbins as well as nachos available if you wanted an alternative to popcorn."

Cons:

• "Not suitable for those with disabilities."
• "The escalator was broken."
• "The small theaters are a bit too loud for me."
• "The overall seating layout is really poor."
• "Daughter couldn’t see over seat in front of her in a children’s movie."
• "The theatre has a maintenance/management problem."
• "Most of the screens have either broken speakers or damaged/dirty screens."