Lucy Wong | Fitzrovia Reviews Summary

Service

Pros:

• "From the doorman, the waiters and Ash and Julia were so attentive and friendly."
• "The entire staff was so kind, attentive, and lovely to chat with."
• "However the security guard at the entrance was lovely and incredibly helpful, taking my friend’s luggage up the stairs for her when we were leaving."
• "The service was quick and faultless - the staff were all charming, attentive and friendly."
• "Also, our main server Stevie was so lovely, we were treated so well."
• "The service was great and the staff were really friendly and knowledgeable."
• "Stevie our absolutely wonderful host made for a fantastic evening... Super warm and friendly he looked after us really well all evening."

Cons:

• "The disgusting attitudes and service of the manager definitely destroy this bar."
• "The staff are rude and unaccommodating."
• "Our waiter kept constantly forgetting our orders, so we had to ask for everything at least twice each time."
• "Staff despite being friendly were clearly overwhelmed and under-trained."
• "The waiter looked very young and had no idea what he was doing, very abrupt and didn't make any effort with pleasantries."
• "Services was slow due to overbooking and not enough staff."
• "We felt totally invisible, our waiter was rude, they kept forgetting us and our orders."

Food

Pros:

• "The food was really delicious."
• "The food itself was pretty good."
• "The dim sum basket, sharing plates, really tasty."
• "The food was great. We ordered both sharing platters and a side of rice."
• "The food was fantastic and just the right amount. We had the meat and dim platters - the truffle dim sum was delicious!"
• "The food was delicious and didn’t taste cheap/frozen."
• "The food was absolutely fantastic and true to the flavours of Hong Kong, especially the dim sum and meat!"

Cons:

• "The duck was inedible between the bones and the insane amounts of salt."
• "Food was pretty bad. Extremely salty meat and very bland rice/ noodles."
• "Cantonese meat platter was awful. Duck had a lot of sizeable bones and was tasteless, pork was extremely chewy and not enjoyable."
• "Only thing decent was the dim sum and prawn crackers."
• "The mixed meat platter was not fresh. The crispy pork was not crispy and the char sui with incredibly fatty."
• "Food was not great. Chicken skin wasn't crispy and most dishes were lacking in flavour."
• "The signature platter fell a little short of our standards."

Cocktails

Pros:

• "The cocktails was amazing and staff super friendly."
• "Drinks were nice but lots of ice/ small amounts in the glasses etc."
• "The breakfast in Beijing cocktail was the best, very fruity and refreshing."
• "Brilliant night... We sampled every signature cocktail and top three were: Shanghai 75, Gimlet and Breakfast in Beijing."
• "The cocktails were lovely and balanced."
• "Tasty cocktails (Our favs were the dynamite gimlet and classic margarita)."
• "The cocktails were beautiful, delicious and also very strong."

Cons:

• "We had two cocktails (very weird flavours)."
• "The cocktails were nothing special."
• "Cocktails were the bland and watery with no flavour."
• "Also disappointed by how the cocktails were poorly mixed - although having worked in a bar, not surprised seeing how the bar staff were shaking them!"
• "Our 1 cocktail and 1 beer drinks order took an age to arrive; eventually arriving after the starter (cocktail was very bland considering the £15 price)."
• "My Pomelo Sling tasted like watered down fizzy drink, even on first sip."
• "The cocktails were vodka and whiskey based and quite unique with an Asian twist."