Mushtaqs Ltd Reviews Summary

Food Quality

Pros:

• "Always good quality and fresh South Asian sweets."
• "Great fresh taste. Fresh ingredients used and even the orange juice was freshly pressed in front of us."
• "Spent the morning walking around sparkhill tasting Samosas from four different shops. These were by far the best samosas and vegetable pakoras i could find."
• "The shwarma here is good, but they also do freshly squeezed juices, like sugar cane, orange, mango etc."
• "I only go here for the baklawa! So fresh."
• "On the positive note the shop was clean, food was very well presented, their food and other products are tasty."
• "Is the best serving in the shop, the mitai, Gulabjaon, everything is delicious."

Cons:

• "Not even close to what it used to be. Too commercialised, food has lost its flavour."
• "I bought a kathlama the other day something I love and the filling was a very thin layer it was literally all pastry and for the price it really didn’t meet the standards."
• "Really not happy with their quality and especially their prices are very high."
• "The meat katlamas seemed to have changed and no longer taste the same as the Coventry Road and Alum rock branch."
• "Most the food katlama, samosa, pakora is at least a few days old."
• "The sweets have too much oil and sugar in. They sell sugar free jalebi using artificial sugar but last couple of times I was given normal sugared jalebi."
• "The taste of mithai was disgusting.. It was tasting like dipped in sugar syrup."

Customer Service

Pros:

• "Highly recommend this. I will keep visiting again."
• "We live in Devon and just ring up the night before with our order, if they don't have what we want they procede to make it ready for us. Excellent service and incredible food."
• "The staff is very nice and very gentle."
• "Very humble and professional staff. specially a lady in black naming miss abida."
• "The staff is really helpful and polite."
• "The staff members were friendly. All of them really."
• "Customer service gets 10/10 with excellent communication!!"

Cons:

• "I was served by someone with a sarcastic attitude and odd comments."
• "Toilet is so disgusting, no exhaust fan, too much smell, not cleaned."
• "Terrible Place. unpleasant staff, nothing fresh."
• "Queue system has no meaning to these people... when you finally get served it's always somebody else that has to deal with your request... so it's a longer wait..."
• "The only thing that brings it down is the women who serve mitai..0 customer service and makes you feel like a criminal for coming in and ordering."
• "Super rude behaviour!"
• "She was rude and was not helpful at all, she slammed our food on the counter."

Hygiene

Pros:

• "The store is clean and tidy I was offered some snacks to try."
• "On the positive note the shop was clean, food was very well presented."
• "Ajmal Mushtaq's restaurant... in a very hygienic environment."
• "Ajmal Mushtaq's restaurant serves authentic Indian cuisine with efficiency, love and in a very hygienic environment."

Cons:

• "Horrendous hygiene, just picked this food up went home and realised the sweet rice has actual bacteria growing on it and infested in mould."
• "HYGIENE MICE DROPPINGS I was very put off."
• "Toilet is so disgusting, no exhaust fan, too much smell, not cleaned."
• "disgusting absolutely disgusting. the ladoo is oily and i had stomach problems."
• "Horrible hygiene have previously had rats infestations the place!"
• "The toilets in here are absolutely filthy and stink of rotten onions and BO."
• "If you go and check their kitchen then you maybe not ever eat any food."

Price and Value

Pros:

• "The meat katlamas seemed to have changed and no longer taste the same as the Coventry Road and Alum rock branch, rather they have less pastry, which I suppose is better because now you can taste the katlama properly!"

Cons:

• "Really not happy with their quality and especially their prices are very high."
• "A little pricey though."
• "The buffalo milk 1 litre is £5. It's called daylight robbery."
• "But an expensive place for them products."
• "Very expensive food."
• "Katlamas are pretty decent if fresh a little pricey though."