The Event Complex Aberdeen (TECA) Reviews Summary

Parking

Pros:

• "Car park is SO spacious. It looks like something out of an action film. It is amazing."
• "Parking at 6680 easy."
• "Parking is hassle free and you are out fairly quickly."
• "Easy parking under the building."
• "Loads of parking and procedures put in place."
• "Plenty of parking mid afternoon."
• "Parking was pretty efficient getting in and out."

Cons:

• "Parking was not well signposted, we parked outside with someone with motability car."
• "Was really disappointed with the parking as blue badge holders were charged the £10 parking fee."
• "To get there it's easy, to park it's easy, to enter the building it's easy, however to get back to your car good luck."
• "The parking was a joke as you had to pay at the end of the night which meant everyone was queuing up for the machines."
• "Parking on the other hand is abominable."
• "Parking is quite far from the door."
• "I had to queue 20 minutes in the to pay for my parking."

Staff and Organisation

Pros:

• "Outstanding organisation, event management, top notch technology systems, crowd management, highly recommend for any industry or country."
• "Every person working I spoke to (bar staff, ticket checkers, random staff around the venue) were all really helpful and friendly!"
• "Organisation was first class and all staff friendly and helpful."
• "Every single person from security workers to NHS staff were extremely kind, helpful & cheerful."
• "All staff very helpful."
• "Friendly staff, easy to find seats as staff help."
• "Staff are great, always plenty of them to help."

Cons:

• "completely disorganized event centre, can't even direct traffic correctly."
• "Drunk annoying people allowed into the concerts and security do nothing."
• "Not nearly enough stewards. the one who checked our ticket said your seat is straight ahead! wow straight into the abyss."
• "The cashier didn't solve their mistake but instead said 'I can't delete the order since it's been served so you'll simply have to pay more.'"
• "Vip restaurant disorganised."
• "Genuinely the worst organised venue I have ever been to."
• "Had a dinner dance in suite number 2 last night. Service was awful, bar far too small to cope with numbers."

Facilities and Accessibility

Pros:

• "Covid-19 Vaccination Centre at TECA was exceptionally well run."
• "Great seats in 103 for arenacross."
• "Spacious, plenty of places to buy drinks, seats comfortable and tiered seating allowed for a great view."
• "The auditorium provided great sound, and the food/drink outlets were very good with very little queueing."
• "There are plenty of toilet facilities."
• "Seating is well tiered so you have a clear view over the rows in front of you."
• "Toilets are great. Super clean and easy to use."

Cons:

• "First time I've been to an auditorium where the floor slopes down away from the stage."
• "Entrance was so far from both underground and outdoor car park, not great for disabled access if the person does not have a scooter or wheelchair."
• "Had seat on floor towards the rear, unless you're over 7ft you won’t see nothing apart from top of the stage."
• "Signage from the car park is non-existent and what is there, is very poor."
• "Facility was good as I am a wheelchair user."
• "Seating for wheelchair users appears to be an afterthought."
• "Poor design of auditorium and not good enough for its newly constructed purpose."

Value and Experience

Pros:

• "Food expensive but really good."
• "Went to Michael Ball Alfie Bow fantastic. Venue brill staff very helpful and all well organised had a brill time very well set out would defo go back."
• "A wonderful place to host SNP Annual Conference 2022."
• "Great new venue in Aberdeen. Easy to get to, especially via bus from Stonehaven or Aberdeen. Great atmosphere, thoroughly enjoyed the show we went to see."
• "Beautiful arena with an incredible ambience."
• "Aberdeen's new exhibition, conference and event faculties are state of the art."
• "The concert we went to see was brilliant."

Cons:

• "Nothing special. Once inside you might as well be at the acee. Food expensive, not clear what door you are supposed to go in."
• "Biggest disappointment was the absence of the screens in the auditorium."
• "Very disappointed in lack of organisation & event planning & everything was very expensive."
• "No seats to sit at if buy a drink or food to sit at."
• "Food is not a wow factor the prices for that is shocking."
• "Poor selection of food."
• "Drinks and food very expensive."