Hilton Aberdeen TECA Reviews Summary

Executive Lounge Access

Pros:

• "Got a free upgrade with executive lounge access."
• "We had an executive room, so also had access to the executive lounge."
• "Had the privilege of being upgraded to an Executive Room which gave access to the executive lounge."

Cons:

• "EL only opens between 5-8pm, food option limited, only table service, even for drinks, quite disappointing with EL."
• "Stayed for Steps just under 2 weeks ago. Booked executive room to have the use of lounge. This was closed and given a voucher to use in restaurant."

Room Quality and Comfort

Pros:

• "The room itself was acceptable, got everything, looked clean, quiet even near the lift entrance, had a good area for getting work done and fast WiFi."
• "Rooms: ultra clean. Beds are massive and really really really comfy, pillows are super comfortable."
• "The room is pretty standard, good temperature management as well."
• "The rooms are lovely, very spacious and the bathroom is classic with lovely clean lines and an expensive feel about it."
• "The bedroom was spacious, comfortable with a grand bed with plenty of room for getting comfy."
• "Very comfortable and well appointed rooms / facilities."
• "The rooms were superb."

Cons:

• "Only downside was an apparent lack of mobile signal anywhere except the ground floor."
• "Rooms were clean but we found previous guests' bits and bobs when we had to move the couch to retrieve a dropped water bottle."
• "Only downside is the distance from Aberdeen, I thought I was booking the city centre Hilton but otherwise a great place for a base."
• "The room was clean and the right size. My only two 'complaints' - the half door in the shower isn't sufficient to keep water in."
• "The environments controls did not work properly and my room was too warm and nothing I could do would change the temperature."

Staff Service and Friendliness

Pros:

• "Staff are super friendly and super helpful."
• "The staff were so friendly and helpful."
• "The staff is friendly, and the rooms are spacious and has everything a traveler would need."
• "Check in was slow with just one staff member even as the airport bus offloaded a queue of folk but it was friendly and thorough."
• "The staff was *really* accommodating for my request to check in early as my arrival into Aberdeen was hours prior to check in."

Cons:

• "Went to the restaurant for dinner, the food was okay, quick service but the waiter probably lacked training."
• "The steam room was not working properly and according to regular members had been out of action for about a month."
• "However I was disappointed by the male supervisor in the executive lounge who seemed to go out of his way to avoid me and did not both talking to me at all."

Location and Accessibility

Pros:

• "I was really pleasantly surprised by this Hilton which is handy for the airport and the P&J live arena."
• "We were at a concert (Busted - 20th anniversary tour - excellent 👌) in the P&J venue next door. Fantastic to be able to get to the venue so easily."
• "The hotel is located close to airport and easy to access."
• "Great location for concerts at the p&j."

Cons:

• "The location for the Center and the airport was great. But it was a 15 minute taxi driver to downtime Aberdeen."
• "The hotel is a little out of the way but there's a very regular bus service able to get you to the airport and the 25 minutes into Aberdeen."