The Bay Fish & Chips Reviews Summary

Service

Pros:

• "The staff were really nice and knew exactly what was available."
• "It's great that you can order ahead and know when your order will be ready for pick up."
• "Great service while using the app."
• "Staff helpful and efficient, fish sustainably sourced."
• "The staff are friendly and very quick greatly organised place."
• "Service was friendly and slick."
• "Staff are very friendly, knowledgeable and welcoming."

Cons:

• "The main issue is how long it takes."
• "Service is slow."
• "Parking can be a nightmare at times."
• "Weekends are generally busy so be prepared to queue a bit."
• "Need to go online to order which can be up to 20 mins to half hour."
• "Terrible service."
• "The service was really quite slow considering the number of people about and staff on service."

Food Quality

Pros:

• "Best haddock and onion rings we've ever had without question."
• "Fish and chips were cooked to perfection, straight from the fryer."
• "Award winning, super scrumptious fish and chips."
• "Fabulously fresh fish, served in an eco-friendly cardboard box."
• "The fish: insanely crunchy and crisp and moist. Flawless."
• "Fish and the chips were freshly cooked while I waited. Very delicious."
• "The hake was OUTSTANDING."

Cons:

• "Nowhere near the standards it used to be, the fish was small and full of batter."
• "The chips were soggy and they charge you 60p for red sauce."
• "The fish was very bland definitely not fresh."
• "The fish and chips were a bit sad, though. The chips were soggy and unseasoned, and the fish breading was also a bit soggy."
• "The curry sauce was runny brown water but the chips were OK."
• "The chips were very disappointing too, they were pale and undercooked and surprisingly very-tasteless."
• "Fish was decent but chips not like they used to be."

Value for Money

Pros:

• "Bit on the pricey side but the quality justified it."
• "Totally delivered on their promise and amazing value!"
• "It is also affordable, less than a tenner for the jumbo hadock+chips."
• "Pricey for a fish shop at £7.20+ for a large size fish and chips supper but ultimately worth it for the occasional purchase."
• "Small fish and chips was great value, just over £5 a head."
• "The portions were huge and the price was great too."
• "The best fish and chips I've had so far in the UK, portions are large too and price is reasonable in my view."

Cons:

• "Prices have rocketed."
• "No where near worth the money."
• "Very friendly staff but food was absolute let down and very overpriced."
• "60p is ridiculous for a sachet of sauce."
• "£9,80 for a standard fish supper is a joke."
• "We feel we were ripped off, £5 for 4 chicken fillets that were rock hard and were let down."
• "Ripped off is an understatement, I wish I’d saved my money."

Accessibility

Pros:

• "Place to eat right outside the shop where you can enjoy the amazing views."
• "Nice place if you have a wee one as it's next to the beach and a big playground few steps away."
• "With the chip shop being across the street from the beach, I wish I was here in summer and could enjoy my meal there."

Cons:

• "Unfortunately can't fit a pram or wheelchair in the shop so keep this in mind."
• "One can only have it grab and go and eat the bench near the carpark."
• "Not very kid friendly or room for wheel chairs parking is ok but you have to park at a distance but that’s always been the case."
• "Online ordering also not good, my grandparents did not have access to a phone or any other device and were Rudely Turned Away."
• "This is a take-away only eatery so it's best to eat in your car to avoid the nuisance from the birds."
• "But it's probably worth mentioning that the public toilets just down the road are closed until further notice, which is a pain."
• "Went to try and buy a bag of chips from here to eat beside the beach and was turned away by staff because I hadn't pre-ordered online."