Address: 267 Brighton Rd, Sutton, SM2 5SU, United Kingdom
Phone: +442086429799
Rating: 3.8
based on 186 reviews.
Service
Pros:
"The service here was amazing and didn't hesitate to answer to all of my questions and double check the answers."
"The friendly staff create a lovely atmosphere."
"Staff very courteous & polite."
"Lovely waitress who was friendly, attentive and very accommodating."
"The service is always top-notch."
"Staff are very pleasant and welcoming."
"The staff were friendly and welcoming and all the food was lovely and very reasonably priced."
Cons:
"Waiter/bartender had very dirty hands while serving the food."
"The waiter wad a bit rude saying that's how it is when asked for the sweet potato fries to be changed."
"Absolutely no table service to speak of."
"Came here with my family for a Sunday meal, firstly no staff greet you on arrival all to busy chatting amongst each other no care for customers whatsoever."
"When we complained to staff they was rude and kept laughing."
"Staff are disgustingly rude. Very rubbish service and I would never step foot in this so called pub again."
"The general service provided by the waiting staff was appalling!"
Food Quality
Pros:
"The vegan burger was amazing and without a doubt, the salted caramel billionaires bar was the best vegan dessert we've ever had."
"The food was really good, good quality real ales and the pub is absolutely gorgeous!"
"Both lunches were excellent, good portions and tasty well cooked food."
"Best Sunday roast I've had in years. Really well cooked and tasty."
"The drinks were served quickly and the food was lovely."
"Food was nice and served well."
"Lovely pub, well kept with a good drink selection and excellent food."
Cons:
"Food took 40min to arrive. The sweet potato fries were burnt on my son's dish. The gammon on my dish was dry and cold."
"The vegetables weren't fresh, the potatoes were hard as nails and the parsnips were burnt!"
"The steak was probably an inch thick, and 2 inches squared, it was COLD, the peas were cold, not all chips were cooked."
"The mixed grill was dry and meat was tough."
"Both the chicken and pork where well over cooked, dry and crispy. Roast potatoes soggy veggies wilted."
"The food came much later than expected and not all together my food arrived the fish was broken and was so greasy it was inedible."
"The food was either overcooked - the pies were disgusting, or food was missing items."
Ambiance and Cleanliness
Pros:
"Nice conservatory, would be good for functions. Lovely big Garden and free parking."
"Spacious with a very good vibe."
"Very relaxed with a nice open fire and conservatory to sit in during the winter months."
"This is a lovely pub with a nice atmosphere & friendly staff."
"It has a good indoor and outdoor seating area."
"The outside area is huge, with great huts."
"Warm, welcoming and cosy. Assistant Manager Mark is always so polite and helpful."
Cons:
"After seeing the disgusting table and chairs, and having to put up with the noise of a room full of drunken people singing (poorly) from a room at the other side of the pub, we decided to go elsewhere."
"We sat in the conservatory which looked a bit tatty and could do with a refresh."
"The chairs were covered in crumbs and old food, as was the floor."
"It is spacious with plentiful seating, somehow does not feel comfortable."
"The room was draughty and had a roof leak with a bucket catching drips."
"My elderly father nearly tripped over plastic bottles which were on the floor under the table."