Tooting Bec Lido Reviews Summary

Booking & Entry

Pros:

• "You book your 45 min slot."
• "Family friendly with 4 hourly slots for lane swimming and also for family fun."
• "Gone are the days when you could go in the morning and spend the whole day here. You have to book a slot now."
• "If you plan on going buy the ticket online ahead of the date since it sells out quite quickly."
• "Very well organised. They come out and check your bags and name whilst you're in the queue waiting for your session to start so that when the time comes everyone gets in quickly which is excellent planning."
• "Booking opens a week in advance on placesleisure.org."
• "Great for winter swims with a sauna open to members in the coldest months."

Cons:

• "£8.50 for 3 hours here is a total rip off"
• "Very slow entry and very little respect for customers specially parents with children!"
• "There was no crowd control or organisation of the admittance process."
• "We waited for 4 hours and we were not accepted to go into the swimming pool due to a lacking service."
• "The app doesn't work, neither does the website and neither the web developers nor staff members from the Lido care that people are unable to book a swim."
• "Its gone down hill since i visited 15 years ago. Very difficult to book a swim, you have to create an account and user name and all that faff."
• "Long queue at peak time."

Facilities & Cleanliness

Pros:

• "Free car parking which always helps."
• "They have a good pool; their locker room was neat and clean and has a very nice staff."
• "Nice cafe on site, plenty of changing rooms and toilets too."
• "The changing facilities etc are all pretty good."
• "There are also hot showers, a children's pool, interior and exterior changing facilities and a cafe."
• "The changing rooms are nice and tidy and people working there are cheerful and kind."
• "The water was very clean, the lanes were appropriately spaced and there were also toilets on site."

Cons:

• "The out door changing rooms need a good make over. Full of spider webs and very dark, uncomfortable to get changed in after a gorgeous swim."
• "The changing rooms are disgusting."
• "No lane markers or lines, so it's hard to swim a straight line and one has to look out constantly for the approach of other swimmers."
• "However changing area was very dirty on the day I went (busy summer's hot day)."
• "The bottom of the pool was full of rubbish, the changing rooms and surrounding area needed a good sweep up."
• "The main changing room where the toilets are were a bit stinky and very, very wet."
• "Water in the main pool was freezing. Overcrowded, some toilets were blocked and dirty water overspill on the floor."

Staff & Security

Pros:

• "Visited here today as a carer of a young adult with special needs. It was wonderful, amazing staff, super clean amenities and all round friendly people."
• "Security is very very friendly and professional and lifeguards are always there so there is no fear of drowning at all."
• "The cafe staff are lovely and there are also changing facilities for the whole family."
• "Great outdoor pool. The staff is OK, and generally the facilities are decently maintained."