Gaucho Newcastle Reviews Summary

Food Quality

Pros:

• "The food was absolutely amazing, the chefs know what they are doing."
• "The steaks were cooked to perfection and the visit was exactly what I had hoped for."
• "Absolutely superb service, incredible food, beautiful decor and atmosphere, and a staggering selection of delicious food."
• "The quality of the food was 💯."
• "The food was fabulous."
• "Steak was amazing. Cooked to perfection and tasted beautiful."
• "The food was delicious all round and it was the best steak I’ve ever had!"

Cons:

• "Starter and main were ok but dessert was poor."
• "The menu was overpriced and unappealing, making us not want to return."
• "We are very lucky and fortunate to be able to pay this for a meal once in a blue moon but we expected much better in the Wagyu steak department."
• "Overpriced food and not a brilliant atmosphere I’m afraid."
• "Went last week me and the wife, asked for steaks well done, my wife’s steak was well done, but my steak halfway through eating it was fatty and red, it’s just not acceptable when you’re paying good money!!"
• "The steaks were tasteless and the chips were terrible."
• "Steak came very fatty and almost raw in the middle and burnt on the outside."

Service

Pros:

• "Probably the most attentive customer service we've received in a restaurant."
• "Perfect place for special occasions."
• "Exceptional staff, friendly, helpful and quite simply just good at their jobs."
• "Unmatched service by Kamilla today at our first visit to Newcastle Gaucho."
• "Service was brilliant and very polished for somewhere that's just opening."
• "The service was excellent, the whole team looked after us."
• "The staff were attentive, professional and on hand, but never intrusive."

Cons:

• "We weren't greeted for a good 3-4 minutes, and our table wasn't ready."
• "Staff very friendly, but service a little sporadic."
• "Services wasn’t great, waited half an hour after being seated and had to ask for water and a drinks menu."
• "The private dining area was closed off and made us feel forgotten about by staff."
• "The staff was chaotic, we were allocated a lady who was lovely and we taught her how to open a very expensive bottle of wine."
• "Service was good but slow."
• "Waitress kept forgetting to tend to our table."

Price

Pros:

• "Yes, for some, it is a little on the higher end price wise, but it is worth every penny."
• "Slightly more £££ than other places but definitely worth the visit."
• "Came during restaurant week, set menu was great value for money and very tasty."
• "Set lunch menu is great value!"
• "The steaks aren’t cheap either but no complaints in that department as you get you pay for, delicious 5 star food."
• "Steak was cooked to perfection, and definitely an excellent value for money considering the size and quality."
• "Thank you Gaucho for the free prosecco for our anniversary as well, which was an amazing touch."

Cons:

• "Drinks are extortionate."
• "Wine was a little eye watering with the cheapest bottle starting at £41."
• "Didn't have cheapest wine £28 sold out but didn't offer another at same price."
• "What a joke! Far out expensive. I mean come on £20 +for 2 mocktails."
• "Prices in this steak house are ridiculous."
• "£15 for glass of house wine seems a bit excessive."
• "£51 for carafe of red wine."

Ambience

Pros:

• "The style of the restaurant/bar is quite slick and I'm sure people will enjoy taking photos when they're in it."
• "Nice decor and ambience."
• "The restaurant is very stylish and comfortable."
• "It's definitely my favourite restaurant in town and I always go back when I’m visiting the North East!"
• "Love the private dining room."
• "The atmosphere struck an excellent balance between cosy and luxurious."
• "The atmosphere was buzzing, there was a great vibe about the place and the decor looked great."

Cons:

• "I'm not a fan of eating around dogs, though."
• "The atmosphere was pretty poor, restaurant far too cold."
• "Location opposite the biggest building site in the city not great."
• "Overpriced food and not a brilliant atmosphere I’m afraid."
• "For such a beautiful restaurant I would not expect to hear very explicit rap music, was not appropriate for the setting at all."
• "Only criticism we would have is that the atmosphere/decor isn't as captivating perhaps this will improve when its finished inside."
• "restaurant was very noisy where we were sat & we struggled to hear across the table."