Address: Great North Road, Chester-le-Street, DH2 3NL, United Kingdom
Phone: +441913710253
Rating: 4.3
based on 156 reviews.
Food Quality
Pros:
"The bacon had a unique, char-grilled flavour that I had never experienced before."
"Our beef dinner and kids chicken dinner were gorgeous, very tasty with lots of seasonal veg."
"Just had the steak and ale pie with chunky chips as an alternative to the sunday lunch. V big portion and so much delicious, tender steak in a rich gravy."
"Absolutely beautiful meal 😍 I had blade of beef Sunday dinner which had roast and mash potatoes roast parsnips green beans cauliflower cheese and long stem broccoli."
"The Sunday lunch we enjoyed today really did hit the spot, succulent meat and wonderfully rich gravy served with a yorkie and 3 amazing crispy roast potatoes, it deserves a 5star rating"
"The BEST Sunday lunch! Succulent meats, delicious Yorkshire pudding and great selection of veg."
"Roast beef, pork, lamb all cooked perfectly and the meat melted in your mouth."
Cons:
"The beef was well done to say the least (a generous description) and the topping a sludgy mess."
"Poor batter with a slither of fish, greasy, tasteless and poor chunky chips."
"Whilst the mussels tasted okay some of them hadn't been cleaned properly and had beards on."
"The food was quite bland and salty."
"Food looked lovely and was well presented but fajitas were inedible for me as were too greasy."
"Although I wouldn't recommend the Hanging Chicken Skewers, charred dry tasteless vegetables, and dry lumps of chicken."
"Ordered Belly Pork. It was overcooked and the meat was dry and chewy."
Service
Pros:
"Staff were welcoming and attentive, and both the area and pub felt safe."
"Everyone is so welcoming of her, especially Helen as she likes to follow her around."
"The staff are so friendly but very professional too."
"Staff are pleasant and helpful."
"All staff were polite and attentive too."
"Very friendly and helpful on entering the building."
"The staff were very professional and pleasant, we will definitely return and recommend to others"
Cons:
"Service is terrible, there was 2 barman collecting glasses, I stood for some time waiting to be served."
"We were seated and then removed. We were asked not to look at the waitress as she was upset!"
"Went for lunch, stood and waited to be seated for over 5 mins, pub was empty, staff member behind the bar did not even acknowledge us."
"The killer for us was when a gentleman came around with a card reader to take 7 or 8 quid for 3 soft drinks."
"Staff , the whole 2 that were on for a busy Friday lunch time, were lovely pity can't say same about food."
"Finally sat down at 2 40 soup arrived at 2 55 and service went from bad to worse no yorkies no mashed potatoes no festive spirit from staff."
"The lack of customer service was appalling."
Ambiance and Comfort
Pros:
"Such a shame as the decor is lovely and it has a cosy feel to it."
"We stayed in the family room, which is a great size."
"The Red Lion is a steady-hand when it comes to the Sunday pub-lunch with a warm atmosphere, and an excellent internal theme."
"Atmosphere and staff very friendly and welcoming."
"Very welcoming staff and atmosphere."
"Classic pub feeling, and all very well priced."
"It's a charming pub restaurant that caters to families, offering a comfortable atmosphere and its decor suited to its target audience (families)."
Cons:
"The radiator behind us was off."
"The pub has a door at opposite sides so there was a regular cold draft."
"The central heating was not on."
"The place was cold even though it was a busy day in the middle of Christmas week."
"The place felt uncomfortable with staff feeling the pressure and taking it out on the customers!"
"Outdoor area is lovely, even on a cold/wet day as they have a pleasant covered area."