Address: 10 New George St, Plymouth, PL1 1RL, United Kingdom
Phone: +443301758760
Rating: 4.1
based on 138 reviews.
Food Quality
Pros:
"The food was incredibly tasty, hot, and fresh!"
"Absolutely delicious, crispy and juicy fried chicken!!"
"The portion sizes are great for what you're paying, I was seriously surprised when I pulled the chips out of our bag!"
"And the chicken sandwich was amazing."
"The taste is really good and yummy."
"The food was amazing not dry and very flavorful."
"Food here was delicious, flavourful and fresh. Chicken breast in the burgers was juicy and not dry."
Cons:
"Chicken was way too greasy couldn't even eat it."
"We ate here when it first opened, the chicken had a slightly fishy taste."
"This popeyes was salty order spicy chicken and was salty not even spicy."
"These tenders were small and severely overcooked. Not spicy at all."
"The chicken had no taste every time you bite into it you get a mouthful of grease."
"The chicken was honestly terrible and out of every fast food place I've ever been to in 23 years it stands out as the worst."
"The chicken was off the chain, the crispy coating and the warm biscuit dipped in gravy…."
Service
Pros:
"The lovely young lady, Heba not only made us feel welcome but also checked up on us to make sure everything was to our liking which made it feel more homely and comforting."
"Was quickly greeted by Sneha who found us a table and showed us how to use the app to order."
"Plenty of kiosks are available, service was fast and the restaurant was clean."
"The employees were helpful and excellent, they helped me pick my order."
"One of the things that really stood out to me was the helpfulness and kindness of one of the young lady who is a manager wearing a hijab."
"Service was outstanding along with very tasty chicken. We were served by a girl named Holly who was very polite and well mannered."
"Customer service was brilliant from Meghana. Always made sure we was happy and had everything we needed."
Cons:
"Also, at the time the toilets were not clean and were actually a bit gross."
"Bald worker with black top took my drink out my hand, his breath stank, and was rude."
"Came in at roughly 6.30pm on Friday evening and was served by a woman at the till who looked like she didn't want to be there."
"The member of staff on front of house was very grumpy and unhelpful."
"Our order sat on the service counter for over 10 mins...the staff simply ignored it was there."
"Food service was VERY SLOW. Took 35 minutes for my partner and I to get our food."
"The staff were not friendly and the entire customer service experience was poor."
Value
Pros:
"It's 100% worth the price, which is just slightly more than KFC and less than slim chicken."
"At a pretty fair price point when compared to it's competition."
"You get a real chicken and chips for the price of McDonald's."
"Would also recommend their free meal."
"All the food was very nice and would definitely order again! Only downside is it is quite expensive but probably worth it."
"The tenders were also MASSIVE which was great!"
"Had a 40% off voucher for Uber Eats delivery so gave here a go."
Cons:
"I couldn't believe how little Mac and Cheese you get for £4 - luckily I didn't pay that much. Certainly not £4 worth."
"£7 for a chicken burger seemed expensive for fast food."
"Absolutely dreadful service. I was waiting over half an hour and the food was delivered cold."
"And too expensive, Popeyes in Canada you buy a 3 piece meal come with chicken fries and a biscuits."
"The burgers were also poor - extra lettuce (50p more) was just one leaf and the burger itself came with two thin slices of cucumber."
"Ordered Mac & Cheese via Deliveroo. I paid £3.99, and what I received was a joke. 1 inch deep, cold mess of pasta, literally 2 table spoons worth."
"Ordered online and not worth the price. Food arrived cold and some items were wrong or missing."
Atmosphere
Pros:
"The place looks great inside with ample seating for any looking to sit and eat in, with table service as standard."
"One final note, we love the atmosphere here. The music is very catchy and livens it up even more."
"This was an amazing restaurant to dine in at, with suitable decorations adding to the atmosphere!"
"Workers made it a lively and pleasant experience with their friendly personality and humour."
"All round great vibe and clean restaurant."
Cons:
"The music was a bit too loud which resulted in both customers and employees shouting at each other rather than talking."
"First of all the restaurant itself was a disgusting mess...bins overflowing..tables not cleaned..food all over the floors."
"Just really disappointed...the restaurant itself was a disgusting mess...bins overflowing..tables not cleaned..food all over the floors."
"Needs some security as seen several groups going into the rest rooms upstairs carrying carrier bags from shops."
"All we could hear was a tallish man shouting at his staff in a rude manner it was not very professional."