Kyloe Reviews Summary

Price

Pros:

• "It's expensive in the evening, but you're paying for quality, and their lunch menu is very reasonably priced."
• "Considering how expensive most steak restaurants are, this one was totally acceptable and affordable considering the food and drinks we consumed as well as great size portions."
• "Good value for money, would recommend."
• "We came for the January sale, was so worth it, like £73 discount!!"

Cons:

• "At £39 for a fillet 225g, it's pricey for what you get."
• "Sides and sauces were charged separately which can add up."
• "This place is for sure on the pricier side but not really worth it in my opinion."
• "The price of the steak sides and chips together is £47.50 for one side and I think that's heavily priced for what you get."
• "Meal costing around £160.00 (service charge added)."
• "Spent £170 on steak between two people and waited well over an hour for our food."
• "But the bill really stung !!!!!!!!!!!! The wine it seems was £52 a bottle."

Food Quality

Pros:

• "Soup was excellent and full of flavour."
• "The steaks were delicious."
• "Best steak I've ever had! Everything was just so good!"
• "The meat was excellent and cooked just right."
• "The steaks are perfect."
• "The best steaks we have ever had."
• "The Chateaubriand was great, melt in your mouth delicious."

Cons:

• "The texture for them bar the ribeye were as tough to chew as they looked."
• "Yorkshire pudding was very disappointing, hard and tough - the only negative."
• "However, avoid the seafood."
• "The meal was okay but sadly the sauce, fried tomato and mashed potato were all cold on our dish."
• "The shrimp appetizer was sad, tasted like those frozen battered shrimp."
• "The steak was undercooked and quite (dare I say) cold."
• "But the meat was mediocre and sauces and sides had little flavor."

Service

Pros:

• "Service was fantastic, I just want to say that first as you were amazing."
• "Our server Kamil really nice, polite and very helpful."
• "The staff were happy to explain the menu in detail and offer excellent selections and personal favorites."
• "The food was lovely, service was exceptional."
• "The servers remained attentive & helpful throughout!"
• "Truly first class service and excellent food all the way through every course."
• "Great food, welcoming staff, warm and friendly service and excellent value."

Cons:

• "The waitress who served our table however was unfriendly and had a bad attitude."
• "Okay this visit did not start well, our server was friendly but clueless."
• "Expected this experience to be better but it really wasn’t all that. Our waitress was nice and knowledgeable which was a pleasure but the food was pricey and my steak was over cooked."
• "I had to flag somebody down to ask for a dessert menu."
• "Our server would disappear for 30 minute chunks at a time."
• "Service was good but there is room for improvement, we were forgotten about multiple times."
• "Service was absolutely dreadful and they need to train their staff to be able to answer questions about the different cuts of meat, specials and how each steak is cooked."

Ambiance

Pros:

• "Kyloe's ambiance is classy and inviting, with dim lighting and elegant decor that make you feel right at home."
• "Ambience perfect."
• "The ambiance was cozy and inviting, making it an ideal setting for a special night out."
• "Surrounded by an open and enticing environment, which adds to the comfort of the eating experience."
• "The restaurant is warm and welcoming."
• "Atmosphere was vibrant without being noisy as a lot of restaurant can be."
• "Relaxed but classy atmosphere."

Cons:

• "A little cold in the restaurant and the restroom though."
• "I'm very much an atmosphere person, which this venue lacked for me."
• "Only small atmosphere note is that it was a tad too dark to read the menu."
• "On the down side for me was that the toilets are unisex..... Who could think this is ok?"
• "The place was a bit busy and so there was hardly room to move about."
• "Went in to wait to be told regarding tables and a very rude customer was shut that door in a rude tone of voice."
• "The vast majority of their menu did not suit me personally so I could not choose items or would have to opt to have items with certain elements removed."