Central Health Physiotherapy Reviews Summary

Professional Expertise

Pros:

• "Jason Parry... has been an incredible fountain of knowledge and support!"
• "Lucy's extensive knowledge and holistic approach has enabled me to remain positive and build a new and rewarding life for myself."
• "Laura Fidler, the physio, was great. Spot on in her assessment, plan & execution of the treatment."
• "Ian has been professional and engaging throughout my 10 months of treatment."
• "Laura Fidler for post op care, following complex surgery on my foot. She's not only extremely knowledgeable, experienced and highly responsive to whatever the situation demands."
• "Kristina Schraut is an amazing physio."
• "Megan Sumner was excellent, very friendly and showed great empathy."

Cons:

• "The physio services here are very expensive, but I only had to see Jenny twice so the total cost was less than for many osteopaths and physios who expect to keep seeing you indefinitely."
• "The physiotherapy service is very good, but the customer service is quite poor."

Recovery and Treatment Outcome

Pros:

• "Her advice was invaluable and it was obvious that she really cares about her patients' recovery."
• "He tackles problems holistically and encouragingly and each week of going to see him, I'd see improvements that I never would have seen without his guidance."
• "Within 4 weeks, I was painfree."
• "I was amazed how quickly I recovered."
• "Most importantly, my condition improved greatly after treatment."
• "After just 5 sessions with David my back is so much better."
• "I have got back 90% of my mobility which is incredible since before the sessions my mobility was about 20%."

Cons:

• "It is not pain free during the sessions, but then again, no pain, no gain!!"

Customer Service and Support

Pros:

• "Super easy to book, the team was quick to respond to my queries."
• "A very efficient & professional service, from booking appointment all the way to treatment completion."
• "We had a very professional experience at the center."
• "Very good service, easy to book appointments and rearrange when necessary."
• "Even ringing up just to make an appointment is effortless - everybody is so helpful."
• "The team in the department are all very nice and encourage you."
• "I was really surprised how fast I got an initial appointment, and how well I was treated."

Cons:

• "The physiotherapy service is very good, but the customer service is quite poor."