Bun & Sum Reviews Summary

Price

Pros:

• "Awesome burgers.....some of the best we've had at a brilliant price point."
• "Fairly priced for London too."
• "The price is just above what we are all used to, but it is worth it 100%."
• "Pricing is very fair if food had been better."
• "To compensate place offers -50% on selected food which is pretty fair."

Cons:

• "It's a bit too pricey."
• "I'm not convinced the food alone justifies premium pricetag."
• "15 £ is a robbery, had to take out my literal savings for this."
• "On menu it stated 50% off but was still expensive."
• "The prices are an absolute rip off."
• "For a small kitchen porter cabin under the railway arches in Bow offering takeaway - these prices cannot be justified."
• "Bill came up to £45+ too expensive for the quality."

Food Quality

Pros:

• "Everything was freshly made and delicious."
• "Super tasty and really fresh too. you can see them making it fresh in front of you."
• "These burgers are stand out one of the best burgers I ever had. Defiantly worthy of the hype."
• "The food is amazing, especially the beef burger."
• "The homemade smac sauce was again full of flavour & the small diced pickles in the sauce added a lovely different flavour profile to typical burger sauces."
• "The meat used is fresh, which makes a massive difference."
• "The food was amazing! We got 2 regular burgers, the motz (onion burger), big rib (burger) and animal fries."

Cons:

• "Burger was horrible."
• "The pastrami burger and fries are bang average, nothing special in terms of flavour, size."
• "Unfortunately the ribs came out cold."
• "The burger was slightly on the oily side."
• "The smash burger was extremely small for its price, the dip for the burger had no flavour- tasted like as if they put a stock cube to it."
• "We waited 1.5 hours for food, the burger was average and the “dip” it came with was like flavourless brown water."
• "The chilli burger, in terms of a chilli taste, did have that kick to it. However, the beef, along with the cheese, is probably cooked for a little too long, losing the tenderness and juiciness of the meat."

Service

Pros:

• "Service was great too, with a minor issue being smoothed over very quickly and efficiently."
• "Friendly staff and very good customer experience."
• "Service was quicker than expected - ordered via the app and took about 15 mins."
• "The brothers that served us were friendly and our burgers came fairly quickly. Good service and food overall!"
• "Service is incredible and really lovely staff."
• "Super friendly staff. I’d go again."
• "The staff are really nice and friendly and we’re happy to answer any questions I had."

Cons:

• "queues outside the door but not sure what all the fuss is about."
• "We would not recommend this shop. 1/5 stars."
• "Last time I get caught out with instagram hype."
• "Ordered my food and then was informed of the extra time needed to prepare. An hour later, I enquired with the staff and they had mentioned that my food had been prepped and they've been waiting for me but forgot to inform me via text."
• "Having waited almost 2 hours for the burgers, extremely disappointing is putting it lightly. Cardboard minced with cheap Asda bun and cheese was vomit inducing."
• "They had given my food to someone else."
• "Service was chaotic, as you have to order and collect from the same small counter."