Meat Up Reviews Summary

Customer Service

Pros:

• "Workers are the kindest and friendliest you’ll meet."
• "The service was excellent with good recommendations from the staff."
• "Customer service is absolutely amazing. Syed and his team are always keeping up with the fast pace."
• "Customer service is great, staff are always friendly, welcoming and treat you like family."
• "The customer service and staff are super friendly, and always give the best recommendations based on what you prefer."
• "Meatups got really good customer service and friendly staff."
• "The team delivered a very warm friendly service."

Cons:

• "Delivery was slightly later than the time it said it would arrive."
• "I had the unfortunate experience of consuming food from your restaurant that resulted in severe food poisoning."
• "Ordered a meal from here and two milkshakes. Ended up choking on a piece of plastic which went through the straw."
• "However, there was no further communication or assistance offered from your side."
• "The milkshake was the thing to hold up the order and after waiting so long it was really disappointing, lacked any flavour and tasted basically like lightly flavoured whip cream."
• "Im slightly dubious about the genuinely of all these positive reviews here!"
• "Food was good but my burger lacked basic seasoning."

Food Quality

Pros:

• "Their burgers are made just right, and the portions are very generous."
• "The food is superbly presented and expertly packed, showcasing the undeniable high quality of the ingredients they use."
• "The best burgers in the city! We ordered the Double Cheese and Tender Burger which were both delicious."
• "The burgers are juicy and flavourful."
• "The steak burger was one of the best burgers I have ever had."
• "Both the burger and fries were delicious."
• "The burgers were very juicy and meat was tender."

Cons:

• "The truffle burger, honestly did not taste like there were truffle flavour in the Mayo."
• "I ordered the double burger from Uber eats. I’m quite disappointed of the quality of the meat. Some hard bones inside it and a bit greasy."
• "Been a huge fan of meat up for ages but standards have slipped big time."
• "The steak burger was full of fat which I had to keep picking out."
• "Overall I don't feel the materials are fresh - chicken, buns, fries, and beef don't smell and taste fresh."
• "The steak burger was a £15 disappointment, steak was chewy AF."
• "Very poor quality food. Burger was super over cooked and incredible oily."

Value for Money

Pros:

• "Their prices are exactly the same online as the prices in store, you're only paying for delivery."
• "These guys are here for the community with their affordable prices at premium restraint style food."
• "Menu is fairly priced, Place is super clean this place ticks all boxes."
• "In terms of pricing, honestly it is all value for money!"
• "Plus, the prices are dead reasonable, so you won't break the bank."
• "A burger and chips for £8 is rare for the large size and generous portion that they offer!"
• "The price is very reasonable for a gourmet burger meal and the portion size was perfect."

Cons:

• "Unfortunately their prices are also consistent like their food. Some would argue great tasting food needs great prices... yes i agree but its making me poor!"
• "Its a bit on the expensive side considering it is a takeaway shop."
• "The food on a good day doesn’t justify that wait time, and I really hope they reconsider the radius they allow delivery to."
• "However the 4 recent time I've ordered by uber eats the orders took more than an hour, the chips were old and not seasoned well and the burger has been awfully bland and cooked with no salt."
• "especially at the price they’re asking."
• "This meal cost around £10.99."
• "However, today I received chips that were definitely old - they were dry, hard and flavourless."

Ambiance and Location

Pros:

• "One of the best spots in East London."
• "If you are driving you should not have a problem finding it."
• "Please note there's no seating on premises but parking is readily available."
• "Located in a quiet part of Bow with various other kitchens, it was shocking to see the life when stepping into the place."
• "First up, it’s hard to miss the super clean, modern, elegant style interior."
• "The open kitchen can be seen clearly in the background which looks as clean as it can be just like the entrance area."
• "This place is absolutely spotless and neat, an open plan kitchen gives you the peace of mind considering you can see when, how and who is cooking your meal."

Cons:

• "Only bad thing is no seating since it is a kitchen only however maybe, some benches outside the store would be good."
• "If you do drive there be careful, parking is tight and the area is not lit well."
• "Unfortunately as this is not a physical shop, you cant eat in."
• "Please note that this is a ghost-kitchen type place doing take away only."
• "Came because of recommendation from TT. It failed to informed that it's only for take aways!"