The Botanist Bar & Restaurant West Bridgford Reviews Summary

Food Quality

Pros:

• "Food was great, big portion sizes for the main and the hummus starter was absolutely delicious."
• "The food was very good indeed, definitely a notch up from standard pub grub."
• "The food was incredible."
• "Food was good though, and very tasty, so can recommend the Hanging Kebabs - I had the Lamb version with Giant Couscous."
• "The food and ambience was top notch and we will definitely eat here again."
• "Food was amazing but service slow."
• "The food is great, came here for Sunday dinner today for the 3rd time."
• "The food here is unique and overall nice but unfortunately the service left a lot to be desired."

Cons:

• "Unfortunately, my visit to the botanist was not the experience I was hoping for... Food wasn’t the greatest either I’m afraid."
• "Food was a bit ‘meh’. We’ve been many times and usually the food is fresh and hot but this time it felt over fried and a bit bland."
• "The food we had was fantastic tasted amazing looked the part too."
• "The food was not good at all, we had chicken wing starter that too over one hour to get to the table, then our main course came nearly two hrs later."
• "The food was dreadful, we had paella and it was stodgy with very little meat and mostly chicken skin."
• "Terrible been twice now food cold kalamari over cooked if you could find it on a plate of rocket they forgot our main course."
• "Food menu was limited and when asked about a different menu the staff looked annoyed."
• "Food was nice and service really good. I think main issue would be the pricing of drinks which was frankly excessive."

Service

Pros:

• "Friendly staff and cute decor, seating is comfortable, I recommend the Botanist Bar."
• "Service was good although they made a mistake with one of our desserts."
• "Before the event the team responded to emails quickly and were super helpful making everything easy to arrange."
• "All the staff were so kind and attentive and made it such a wonderful evening."
• "The staff were great and the food was incredible."
• "Thank you to all friendly and helpful staffs. All meals and drinks were amazing, delicious and very well cooked and served."
• "The staff have obviously not settled in yet or trained in basic off-menu mixology."
• "The staff were more than helpful and catered for our entire party with no fuss and more than happy to help from beginning to end."

Cons:

• "Service could be improved upon... definitely lacked attention and there was confusion over drinks orders."
• "Upon arrival we waited over 40 mins to for a waiter to take our drinks order."
• "The service is always really slow, it’s a shame that this lets it down."
• "Unfortunately my visit to the botanist was not the experience I was hoping for... waited over 40 mins to for a waiter to take our drinks order."
• "Very poor booked for birthday party at 4 pm took nearly 3.5 hours to get through 2 course's due to waiting on meals."
• "The member of bar staff who served us had a bad attitude and lacked any basic customer service skills."
• "The bar service was poor, the bar tender was half way through serving me then just stopped and began serving another customer!"
• "The staff have obviously not settled in yet or trained in basic off-menu mixology, I asked if they have any lemon cocktails."

Ambiance and Atmosphere

Pros:

• "Sunday lunch was lovely. Live singer made for a relaxed atmosphere."
• "Live music at the front which was perfect for a Sunday afternoon."
• "Staff couldn’t do more for you, recommending food choices, having a chat and checking you heard the songs etc."
• "Lovely atmosphere. Beautiful surroundings."
• "Great place to come for a quickie, has nice outside seating, live acoustic artists and a decent playlist."
• "Beautiful venue and really friendly staff! Had a few nights out here and always a lovely and welcoming vibe."
• "Brilliant hanging kebabs! Service here is also fantastic, had a wait for our food which didn’t seem long at all."
• "Great Fri evening meal with family, could not fault the food and service."

Cons:

• "Very popular spot on Sunday lunchtime, maybe due to a Forest match starting just up the road at 1400, so quite busy and noisy."
• "The only thing I cannot stand about this place is they always have absolutely tone deaf singers that completely ruin the experience."
• "The atmosphere could be cosier.. tables were far too spaced out."
• "The food is overpriced, eye-catching, and nicely cooked but nothing worth the price."
• "The music plays way too loud. I live up towards Edwalton and can hear the live music playing every Friday until just after 11pm."
• "Disappointed as my turkey kebab and that of a fellow diners wasn't cooked."
• "The food was very nice and service really good. I think main issue would be the pricing of drinks which was frankly excessive."
• "Very poor. Food was dreadful, we had paella and it was stodgy with very little meat and mostly chicken skin."