BrakeAway Bike Tours Reviews Summary

Guide Quality

Pros:

• "We enjoyed our tour guide, who was hilarious and very informative, as well as all the sites."
• "The guide was very knowledgeable, funny and patient."
• "I want to give a special shout-out to Jonathan who has been the loveliest and caring guide once again."
• "Our guide was fantastic and told us more about the history than you could imagine."
• "Our guide Mike was Informative, funny and kept the safety rules."
• "Our tour guide Adam was fun and so knowledgeable."
• "Our guide Patrick managed to lead us with a good combination of fun and interesting facts."

Cons:

• "Guide was knowledgeable, but perhaps could have extended his patter by finding out what we were interested in, and then adapting the tour."

Bike Tour Experience

Pros:

• "An amazing and easy way to discover London."
• "Seeing the sites on bikes is always a great way to get more accomplished in a short amount of time."
• "The bikes were brand new and very comfortable."
• "Cycling through London gives you a whole new perspective of the city."
• "The ride itself was pretty easy even though I haven't biked in a while."
• "The bikes are easy to ride, the pace is perfect, and the guides are one of a kind."
• "Such a fun afternoon cycling to all the known sites in town via back streets only a good tour guide knows the existence of."

Cons:

• "The only sub par part for me was I got a rickety bike so for the first 15 mts or so into the journey - it was a bit exciting trying to keep up."

Value and Safety

Pros:

• "We visited parts of London we would never find on our own."
• "Very good value for the money."
• "Such a great way to see London, we felt very safe."
• "The bikes were well maintained and well equipped."
• "Felt very safe on the roads because we were mostly on side streets and quiet roads."
• "Bike helmets provided, bikes in tip top shape."
• "We would highly recommend this tour company."

Cons:

• "Just make sure you are aware of the weather and understand in London, even if it says no rain, it could rain."

Customer Service

Pros:

• "Definitely would recommend this company!"
• "Highly recommend!"
• "The bikes were comfortable to ride and BreakAway Bike Tours were easy to deal with, on-time and professional."
• "Chris who arranged the tour was extremely responsive and professional with emails, directions etc."
• "Chris with BrakeAway Tours was very accommodating and helpful as we arrived later than planned."
• "Would highly recommend BrakeAway Bike Tours."
• "I highly recommend BrakeAway!"

Cons:

• No negative comments regarding customer service were provided.