The Nags Head Reviews Summary

Food Quality

Pros:

• "Had pie and mash, the pie was amazing."
• "The meal was really tasty and beautifully cooked."
• "The fish and chips…absolutely delicious."
• "The beef Sunday roast I got was absolutely delicious!"
• "We ate upstairs and the food was lovely."
• "The Chicken BLTs were good value and quite good."
• "The meal was absolutely great."

Cons:

• "Main of turkey dinner was disappointing, turkey dry and veg undercooked/hard."
• "The food was OK, but rather bland."
• "The food was a bit inferior, hot food not overly hot, and the chicken was cooked but dry at ends."
• "Tiramisu dessert was dry and was left after just a spoonful."
• "The chicken burger was dreadful – the bun was stale, dry and fell apart instantly."
• "The fish had more batter on than I personally like and was very crisp and not much fish."
• "The Hunters chicken was cooked well and tender, but the bbq sauce was not very good."

Staff and Service

Pros:

• "The staff as always is great, a person was being rude by trying to singing opera inside for 10 min straight and they handled it politely without any inconvenience."
• "The management sorted my complaint quickly though and with no fuss."
• "All the staff were brilliant in helping with the situation and we got to see the show."
• "Great service, very friendly and helpful, we arrived without a reservation and we were seated really fast."
• "Friendly staff with a decent choice of vegetarian/ pescatarian options."
• "The staff are friendly and there is a good selection of beer behind the bar."
• "Staff were really cool."

Cons:

• "Worst customer service ever."
• "Rude staff. Told us we couldn't sit at the window seats in case it got busier."
• "You will never get attention from the waitresses."
• "It took the staff ages to take our order we had to ask."
• "Rude staff. Arrogant. Unwilling to give you prices of the drinks."
• "Service pretty slow though, staff don't pay attention to the order people arrive at the bar."
• "Worst bar staff and service the amount of people that left while waiting."

Atmosphere and Location

Pros:

• "Great beers in a superb location next to Covent Garden and just outside the tube station."
• "Nice big typically English pub! Spacious, bright and airy."
• "Nice atmosphere, busy but not overcrowded."
• "It’s tourist central but does the basics well."
• "An amazing selection of beers in a superb location next to Covent Garden and just outside the tube station."
• "The pub felt very comfortable and warm both in heat and energy."
• "The atmosphere is remarkable."

Cons:

• "Feels all a bit fast paced and lacking that local feel in my opinion."
• "Their entire pub smells like greasy food."
• "The place looks upscale but all the hustle and bustle lends it a divey atmosphere."
• "Downstairs bar crowded and very noisy."
• "Most of the clientele were in sportswear, absolutely inebriated and not particularly friendly."
• "Busy and loud pub, for what we were looking for a bit too busy."
• "Doesn't feel like a particularly safe place to visit."

Value for Money

Pros:

• "We found the prices of both the food and drinks reasonable."
• "Price is also very reasonable for the location."
• "Very reasonably priced compared to other places in the area."
• "The roast which was very reasonable at £17.50."
• "Food was a standard pub food, nothing special. However, it was very reasonably priced."
• "Reasonably priced drinks."
• "Would certainly go again and will recommend it to friends and work colleagues."

Cons:

• "For £24.95 for these 3 drinks! I wouldn't recommend this pub."
• "Beer was costly, but it is London and we have cheaper beer in the North East so can’t really complain."
• "Wine a bit on the expensive side £10 quid for a glass."
• "Charged me over £6 for the wine and soda Not on I am afraid."
• "Soft drinks are very expensive in here."
• "Still it was nice to be back trying out traditional fish and chips but what a price."
• "The only pub in the area still charges premium prices for premium drinks in 1980s standard glasses."