The Three Tuns Reviews Summary

Category: Pub London

Address: 1 Portman Mews S, London, W1H 6HP, United Kingdom

Phone: +442074080330

Rating: 4.4
based on 176 reviews.

Atmosphere

Pros:

  • "It's a little slice of pub heaven tucked away in that charming alley."
  • "The Three Tuns captures the essence of Ireland's rich cultural heritage and warm hospitality, making it an unforgettable experience for locals and tourists alike."
  • "Classic pub vibe."
  • "Very nice atmosphere and traditional layout."
  • "Cosy and welcoming!!"
  • "The decor and ambience is unique and gives Three Tuns a special place off the hustle and bustle of Oxford Street."
  • "The Three Tuns is a charming English pub that exudes a timeless appeal, embodying the essence of classic British hospitality."

Cons:

  • "The obnoxious group at the next table were literally falling on the floor drunk and extremely disruptive to the entire pub."
  • "It's small though so it can become a bit loud."
  • "Interesting interior decor but rather dingy."
  • "But it really smelled of wee where we were sitting, which really put me off the place."
  • "Bit on the dark side."
  • "Nowadays this haven has become one of the many too crowded pubs in the West End."
  • "Pub was super crowded on a Friday night."

Service

Pros:

  • "Staff were great, well-organised in relation to Covid."
  • "Gertrude is a very lovely employee. She and her colleagues took very good care of us, recommended drinks and were very friendly!"
  • "It's lovely inside, with lovely staff."
  • "The staff were really helpful and friendly."
  • "Excellent service, friendly staff."
  • "Service was also fast and very friendly."
  • "Staff were ABSOLUTELY AMAZING."

Cons:

  • "This lady server in the bar was not friendly, she’s not happy that some of us order from side cashier."
  • "Terrible service. Rude waitress."
  • "The only thing I would like to say is the bar staff are super awkward and not very engaging like they seem like they don't want to be there."
  • "After waiting for 15 minutes for our drinks which we orderd on the app, we went to the bar to ask where they were and the barman said you have to come and tell us you've orderd on the app... completely pointless."
  • "Before we even start cutting the cake one of their staff came over to us and began yelling 'YOU CAN'T EAT THAT HERE!'"
  • "Despite telling them I was vegetarian they gave me meat gravy and didn’t offer to change it. Very poor attitude from the lady serving."
  • "The manager she was so rude the blonde lady with glasses I'm not recommended this place to anyone."

Location

Pros:

  • "It is a bit hidden but conveniently located behind Oxford Street."
  • "Nice pub close to Selfridges and Marks and Spencer."
  • "This English pub is super cute and sadly a little hidden off the main road on the corner."
  • "Good location just off Oxford Street close to Marble Arch."
  • "A delightful, surprisingly large pub tucked away to the north of Oxford Street, close to the Selfridge building."

Cons:

  • "Been having pints here on and off since 1989 and it still feels like it could use a good scrub and some touch up paint and polish here and there."
  • "Newer management don't seem to have any sort of people skills and make us very uncomfortable with our weekly visits."

Food & Drink

Pros:

  • "Excellent Real Ales and CAMRA card discount available."
  • "We had 3 meals and drinks all for under £60!"
  • "The food was delicious :)."
  • "Very good food and great place it all tastes like very authentic British food."
  • "Delightful! Highly recommend the fish and chips @£13.79 excellent meal and a very reasonable price."
  • "Excellent vegetarian fish & chips."
  • "The Fish & Chips was really great and it included the traditional mushy peas with malt vinegar."

Cons:

  • "The food left a lot to he desired."
  • "How can a pub run out of pies? That’s like running out of beer."
  • "The portion size of the food was terrible I received 5 soggy chips with an overdone fish."
  • "But the food now is wors than before (the change the meniu portions smaller for more money and very different taste and feel, I think new oners/manager don't care about food and costumer only profit in they're pockets)."
  • "The food quality was atrocious. Dishes arrived late, burnt, and cold."
  • "The chips were a bit undercooked and seem re-fried."
  • "The food was plain, no taste, literally rubbish."

Value

Pros:

  • "Good selection of drinks. Very reasonably priced."
  • "Food was good and well priced."
  • "The price was reasonable as well 28 pounds for 2 fish and chip meals."

Cons:

  • "Prices are extremely high for what it is; a pint of Greene King IPA is £5.30!"
  • "Drinks expensive £4.50 for a pot of tea for one .... a tea bag and some hot water!"
  • "Lost a star as cheese 🧀 platter desert was “off”."

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