The Grazing Goat Pub & Rooms Marylebone Reviews Summary

Staff and Service

Pros:

• "Very friendly staff and great service."
• "The food was amazing. The staff were all knowledgeable and helpful."
• "Every single member of staff was so efficient, personable and friendly and made sure we had a truly enjoyable experience."
• "Nora was our waitress and she was honestly one of the best hosts I’ve ever had so sweet and helpful and got the orders right (they were complex orders)."
• "Service was exceptional from an enthusiastic and attentive waiting team."
• "The staff remained helpful and efficient."
• "The staff were all very friendly, accommodating, approachable, and hospitable."

Cons:

• "As soon as they started to get a bit busy it was chaos with the waitstaff."
• "However, staff is rather rude, and the amount of extra charges automatically added to the bill is unjustified: £2.5 for tap water, donation charge (!!??), 15% of service charge."
• "Unfortunately it's quite pricy (20 for a fish and chips) and the staff just can't be bothered to help."
• "The service is horribly slow, it was 2.5 hours just to have dinner."
• "Serving of the mains courses was a comedy of errors with the wrong dishes being give to the wrong people."
• "The waiting staff could not be bothered with us."
• "Staff mostly stood at the bar, backs to the room, jabbing at iPads, ignoring people walking in."

Food Quality

Pros:

• "Bar snacks were great, though a little pricey."
• "The food was simply delicious too!"
• "The food was truly delicious."
• "The quality of food was great."
• "The Goose appetizer was amazing. The fish and chips were exceptional."
• "Food was delicious definitely recommend the steak pie and mash with Guinness gravy."
• "The food was sensational."

Cons:

• "The lamb itself was a bit plain."
• "The beef roast was the opposite. The meat was tough and the portions were about 150g of tough and low quality meat."
• "However the artichoke fritters were a bit doughy and needed more flavour."
• "The place looks good, but food was ridiculously bad and expensive."
• "The burgers had incredibly tiny patties compared to the size of the buns and were over cooked and completely dry."
• "The pie's watery gravy was flavourless, and the pie itself lacked any discernible taste."
• "The beef tartare has clearly been prepared in advance and didn’t look or taste fresh at all."

Ambiance and Decor

Pros:

• "Really lovely ambiance and well decorated."
• "The Atmosphere is fabulous."
• "The dining room was rustic and charming."
• "The atmosphere is very elegant and intimate."
• "The decor is so nice - wooden furnishings throughout with interesting framed pictures on the wall. Its really cosy and calming."
• "The atmosphere was cosy and warm."
• "The restaurant has a very relaxing feel and would be a great place for any couple or group to get a meal and drink."

Cons:

• "Noisy due to the spartan furnishings."
• "The quirky decor leaves a little to be desired but it’s mismatch style adds a certain boost to the atmosphere."
• "The place is nice but noisy."
• "There is also a smell of fried fish as you walk up the stairs but it’s not in the room."
• "Unfortunately the room was incredibly noisy, nothing in the room to dampen shrill voices and loud conversations from neighbouring tables."
• "It's quite noisy at peak times."
• "But I fail to understand how it is enjoyable having lunch surrounded by a cacophony of noise generated by other diners."

Value and Pricing

Pros:

• "Prices were standard central-London-gastro-pub-prices."
• "Priced okay for the area."
• "We had a very good five hour lunch with our friends without any hassle to hand back our table."
• "The wine selection was good and well priced."
• "Prices were reasonable and as expected in the area."
• "The food was very tasty and plentiful."
• "Food was excellent, with tasty starters, a reasonable choice of ten or so mains, and some straightforward desserts."

Cons:

• "However, staff is rather rude, and the amount of extra charges automatically added to the bill is unjustified."
• "Service charge is a whopping 15%."
• "Wines over priced and not that good."
• "A bottle of sparkling water is £5 PLUS the service charge, so another 75p which on its own is definitely more than the bottle cost."
• "Expensive! Not only was the food expensive you will also pay a 12.5% service charge and pay £2 for each bottle of tap water you drink!"
• "Also felt that 15% compulsory service charge was a bit too much."
• "Quite expensive for what they offer."