Address: 4 Great Portland St, London, W1W 8QL, United Kingdom
Phone: +442037456792
Rating: 4.3
based on 181 reviews.
Atmosphere & Decor
Pros:
"The darkness and graffiti decor added to the atmosphere, supported by excellent music."
"This place is a lively, energetic and creative underground cocktail bar, the music was bangin."
"The venue had a modern yet cosy decor, with comfortable seating arrangements that allowed for both intimate conversations and larger group gatherings."
"Fantastic atmosphere, with loud, fun music and decor."
"Very nice dark and chilled out vibes."
"It's got quite an underground, grungy feel to it which may put some people off at first. I think when you accept it for what it is you can have a great night."
"Cool lighting, fun graffiti on the lampshades."
Cons:
"Such a shame you guys have the music on at such a ridiculously loud, antisocial, obnoxious level."
"It's really dark in here and I feel the place needs a little TLC."
"Also quite dingy dark and sticky with a bad vibe! Maybe it works for some!"
"Music blaring out! Dark and dingy to cover the fact its dirty."
"The design of this branch is pretty weird too - I think they were aiming for a 'street' look with all the graffiti but it just looks a bit crap."
"Parts of the place were slightly too dark also, staff tried to help with some stick on lights but they didn’t quite match the vibe."
"The place as sticky carpets."
Service & Staff
Pros:
"Servers are charismatic and meticulous with orders."
"The staff at The Cocktail Club were attentive, friendly, and knowledgeable."
"Bouncers and staff were so welcoming and nice to us throughout."
"Staff are very welcoming and friendly."
"We were looked after by Jack, Jamie, Dylan and Jaskier; they were phenomenal, kind and understanding, and absolute professionals in their craft."
"Staff were great especially lovely Alice, we will be back soon, cannot recommend highly enough."
"They were more than happy to recommend drinks based on my preferences and answer any questions I had about the menu."
Cons:
"Barmen that ignored us 3 times and kept snarling at us like a child."
"Ordered drinks never came! After 30 mins a guy came to take the bill from us which we never had our drinks!"
"No one answers the phone, responds to emails etc."
"Terrible experience. Arrived at 8pm as I had a Table Booking, as I arrived there was no one to ask about my table."
"But what was truly shocking is how filthy the place is."
"Waitress was really rude and told us we were wrong when she brought us stuff we didn't ask for."
"Didn't get served for about 45 minutes."
Drinks & Pricing
Pros:
"Lovely cocktails, cool setting, bar staff good and talented."
"Great cocktails at 2for1 prices."
"The Daiquiri is probably one of the best I've had."
"The reggae rum punch is an express train to tipsy land."
"Incredible selection of drinks and the ones we ordered were generous portions and strong as well as being delicious!"
"Cocktails were great, very tasty."
"The highlight of my visit was definitely the cocktails."
Cons:
"Dirty, grimy horrible place! Watered down 2 4 1 cocktails."
"The cocktails were 100% watered down to the point it tasted like juice and had no affect."
"Bartenders largely underpouring drinks, ordered double G&T and was barely a single."
"When cocktails did arrive they were massively disappointing. It was just a load of ice."
"They were absolutely awful, maybe it was just the bad luck of the barmen? but they were SICKLY SWEET literally over powered with syrups and couldn’t even taste the alcohol."
"Expensive for very small cocktails, staff take ages and also add a service charge after that."