Sussex Barn Reviews Summary

Food Quality

Pros:

• "The starter and main was amazing."
• "The chicken wings are to die for."
• "Food was great value and everyone was happy with their meal."
• "Had a fantastic meal at the Sussex barn tonight... The food was perfect and arrived quickly."
• "Food was amazing."
• "Fantastic Christmas Day Lunch! Food and service was spot in."
• "The food is always lovely, freshly cooked and big portions."

Cons:

• "The steak was a very poor cut with half of it being inedible."
• "Confused staff, below average quality food, burger came out burned."
• "The mac and cheese it came with was bland and left practically untouched."
• "A Tesco basic microwave meal has more nutritional value, taste and substance than the 'food' served here."
• "The food tastes so blunt you’re better off having a microwave cheap meal at home."
• "Two fish and chips were so overcooked you couldn't eat them."
• "The southern fried chicken burger was dry and burnt."

Service

Pros:

• "Staff are friendly and helpful."
• "The waitresses were excellent especially Melisa that served us."
• "Staff were friendly and very helpful, service was prompt."
• "Throughout our time there, everyone was polite and very friendly. A really enjoyable experience."
• "The service was excellent and staff attentive, friendly and went beyond to make our experience a good one."
• "Josh who gave excellent service food was hot fresh and bought out quickly Josh was very attentive and was a great credit to the Sussex barn staff."
• "Stefano and Emily contributed to the great experience with their kindness and polite attention for details, thank you guys!"

Cons:

• "The manager hid in the kitchen and refused to come out saying he was busy cooking."
• "Very disappointed .... 6 of us went on a very hot Friday evening. No air conditioning, no windows or doors open."
• "The most disappointing experience we have ever had... Having an elderly person with us who could not get up on a high bar stool, didn't seem to matter to this arrogant manager Daniel."
• "Waited over an hour for food to arrive in a not very busy restaurant. Luke warm food, cold peas, not very nice sausage."
• "Manager has no clue how to run a place like that."
• "This pub has gone down hill a lot. Run by youngsters who do not know what customer service is."
• "The attitude of the staff was rude."

Value

Pros:

• "Food is good for the prices."
• "Banging deals, top scran and a nice environment, so relaxed about covid and made it feel like normality."
• "Took advantage of the offers they had running on but one get one free burgers."
• "Great atmosphere, was not busy evening."
• "Nice restaurant at very affordable prices."
• "The food was very good and very reasonably priced."
• "The prices are brilliant and very affordable."

Cons:

• "Extortionate for 3 soft drinks, a g&t and a pint of what should have been bitter."
• "After paying noticed we had been charged higher prices from what was displayed on the menu."
• "Was told 5 out the 9 meals wasn't available or had to change items."
• "A bit expensive, I was basically tricked into having two drinks in one glass."
• "Finally we were charged £1 more than the menu price and told it was an old menu."
• "Food portion was very small and dry compared to previous visits."
• "Having waited over 40 mins for a meal when there was only 1 other table booked."

Ambiance

Pros:

• "Absolutely love this place. Have been loads over the last couple of months and it's been perfect every time."
• "Great atmosphere on a Friday evening."
• "Good local pub, split nicely into two sections making it great to watch the football as well as nice family restaurant."
• "Cozy atmosphere and friendly staff who is making sure that you are happy with your order."
• "Good food and a lovely atmosphere."
• "The food was great and the prices are absolutely reasonable."
• "The steaks are much nicer than the beefeater."

Cons:

• "The place looks a bit run down."
• "I don't find it a particularly inspiring environment."
• "Got sat under the TV whilst the football was on, and ended up surrounded by men shouting at the tv for the best part of an hour."
• "It's a bit soulless inside."
• "Toilets messy and menus sticky."
• "Not the cleanest of venues, customers plates and empty glasses left outside for the duration of my visit."
• "Other customers would judge others and we had a table making comments about us, and it is extremely unsettling."