The Owl Reviews Summary

Category: Pub Horsham

Address: Dorking Rd, Kingsfold, Horsham RH12 3SA, United Kingdom

Phone: +441306627129

Rating: 4.1
based on 142 reviews.

Food Quality

Pros:

  • "The food was absolutely to die for, you could tell how well made it all was."
  • "Just had sea food starter arrived within 10min of order, beautiful, now having beer battered cod with chips."
  • "The food was excellent as was the beer."
  • "The food was unexpectedly lovely and huge portions I had a triple roast."
  • "The best vegan food I've had in a long time (vegan fish and chips)."
  • "The food was excellent and clearly made by chef."
  • "The best fish and chips we’ve ever had in a pub."

Cons:

  • "Food was average but definitely not worth the cost, even when they did not charge for one of the mains."
  • "it felt like I was eating a frozen meal from tesco."
  • "Food very salty. Service was appalling and they got our orders and the bill wrong."
  • "Rib eye steaks full of sinew and gristle, banoffee pie as hard as granite."
  • "Roast was really disappointing, the potatoes were from a packet and the quality was poor."
  • "Honestly I'm disappointed today I had a Sunday roast and it was awful poor quality ingredients cold chicken veg Yorkshire pudding and barely any gravy."
  • "No presentation and very bland, and small for the price."

Service

Pros:

  • "Staff were very friendly and helpful, the food is excellent."
  • "Also how rare is to find good service? Not here everyone was accommodating and went above and beyond."
  • "Service was amazing & staff were attentive & friendly."
  • "Service was friendly, efficient and professional!"
  • "We were served our drinks promptly and our fantastic roast beef dinner followed."
  • "Really friendly staff lovely place, food gorgeous but portions very big."
  • "Staff were very welcoming and friendly."

Cons:

  • "Service let the whole thing down though. The staff were really nice but very slow three courses took 2 and a half hours."
  • "Service was awful, rude staff and wasn’t a welcoming experience."
  • "Did not get the feeling management had provided their front of house with adequate training."
  • "The service was extremely slow. We didn't have much time because we needed to arrive at our destination before it got too dark."
  • "Girl behind the bar was more interested in her drunk mother finding her vape than telling us the kitchen was closed."
  • "We weren't asked how our meal was or if everything was ok. Staff were dismissive and not overly friendly."
  • "Took nearly an hour between starter and main. Then they got order wrong."

Atmosphere & Location

Pros:

  • "This is a really comfortable place nice atmosphere staff are great food is mediocre."
  • "Lovely location for lunch with 2 of our closest friends."
  • "Great dog friendly pub with a really chill atmosphere and super good quality food."
  • "Meeting my sister halfway between our two homes this is a great venue!"
  • "Place is nice and food was good."
  • "Really enjoyed the atmosphere, loved the idea of fleecy blankets to borrow if going outside."
  • "It is really nice there from the outside and inside."

Cons:

  • "The only thing against it is for a big pub there is no safe area / fenced off or play equipment for children if you want to sit outside."
  • "The place is also looking tired and needs a lick of paint."
  • "Everything was very dusty, curtain poles hanging off, ‘stuff’ lying about that shouldn’t be in show for customers."
  • "Also I did find big cobwebs looking like they been there for a long time hanging from the curtains in the area where the dartboard is."
  • "The cleanliness of the place was not as good as it could have been."
  • "Needs to be said that the cleanliness of the place was not as good as it could have been."
  • "We were seat opposite a door leading into the garden that was constantly in use, it was actually a chilly day and we were cold at our table."

Value

Pros:

  • "The charge was very reasonable highly recommended."
  • "Good cup of coffee all reasonably priced."
  • "Drinks were reasonable price quality drinks not rubbish."
  • "Chicken Thali was value for Money."
  • "Pricing was good."
  • "Amazing food, mid priced but great quality."
  • "Very nice food, very accommodating and had lovely games to entertain yourselves with while waiting for food, including, scrabble, dominos, cards and much more."

Cons:

  • "Food overpriced but understandable in a rural location, would have liked to see a slightly cheaper menu."
  • "Not really worth £18.50 each."
  • "Food is very up and down in terms of quality, and wow the prices are eye watering, and comparable to central london."
  • "The price was a bit high for a roast dinner probably because it's Mother's Day."
  • "The food is very good although a bit pricey and it could do with a traditional pub bar menu for those who are not loaded."
  • "Paid £1.00 for a dribble of custard and had to ask twice for our puddings."
  • "Food portion small pie was very small & crunchy."

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