Address: 31 Pound Way Templars Square Centre, Oxford, OX4 3XX, United Kingdom
Phone: +441865236270
Rating: 4.7
based on 271 reviews.
Staff Professionalism
Pros:
"The Beauty Saloon's team work is excellent."
"Very friendly yet professional."
"Great service! Very kind and professional staff, especially Ms Anchal, Ms Vishnu and Ms Navi."
"Harpreet is very professional and good at her job."
"Anchal was my beautician for a full-leg and Hollywood wax. She was very professional, efficient yet personable and friendly."
"Navi was amazing as always! Top quality service! Highly recommended."
"All staff particularly Shallu, Madeeha, Ravinder & Manpreet always go above and beyond with extreme professionalism."
Cons:
"Staff are rude unprofessional and customer service is rubbish would not recommend going there."
"Never ever go in this salon i lost my money and the staff explain to me i am the wrong because they dont use good quality!"
"the staff was lovely. But their work not so much my nails have already started coming off and I had got them done THIS AFTERNOON."
"This was extremely unprofessional, all your beauty technicians should be trained in doing nails from the start to finish."
"Friendly staff, that’s probably because they want you to use their salon. Unexperienced staff."
"bad mannered staff. Arrogant attitudes."
"They are all more interested in complaining to each other and their friends who come into the salon, than provide a paying customer with a decent experience."
Salon Cleanliness
Pros:
"So so clean and such lively happy smiley and conversational staff."
"The salon looks so clean and tidy."
"I was very impressed how they santized everthing before they started."
"The salon is clean and tidy."
"The salon looked very clean and modern."
"Me and my mom came here, the atmosphere here is very nice, salon is very clean."
"Very satisfied, the salon looks very tidy all the staff is very welcoming they knows what they doing seems very professional thank you see u soon x best pedicure I ever had so relaxing."
Cons:
"Had my nails done here. Very poor hygiene quality."
"Only reason it's not a 5* rating is because the beauty room could have been a little cleaner (there were make-up smudges on the bed fabric)."
"The place was clean but very busy, felt very rushed not relaxing."
"Lack of health and safety. Be careful."
"This place is supposed to be 'welcoming & relaxing'.. it is neither!"
Service Quality
Pros:
"Thanks bhavna for cutting my hair beautifully."
"Excellent work, permanent hair straightening for me and my daughter and very affordable price."
"Just amazing! Met Sonia who did my hair so beautifully..Thank you so much..I love it."
"I had hair cut from Sarita .and I'm really happy service she gave to me."
"I recently had the pleasure of experiencing a spa pedicure at Angel Beauty Parlour Cowley, and I must say, it was a delightful and rejuvenating experience."
"She is really good at her work. I had a wonderful experience at this place."
"Had a very excellent service by Navdeep."
Cons:
"Very unwelcoming and terrible eyelash extensions."
"Terrible experience getting my manicure done."
"Last time Bhawna did my haircut it was superb!! This time I went with an appointment with bhawna but she wasn't there. A male cut my hair and it turned out disaster."
"Utterly horrendous hollywood wax here. Wax was so hot it burnt my skin."
"Had an awful experience with cluster eyelash extensions. Looked like a big caterpillar on my face."
"I wouldn’t recommend this place to my worst enemy. Unprofessional and deceptive."
"Never going back. Requested to have HD eyebrows as hadn't tried them before but they were awful, never again."
Customer Experience
Pros:
"I am usually very comfortable with getting my eyebrows done from here. The staff are friendly and nice."
"The staffs are very friendly which made me very comfortable during the whole process."
"Good value for money, clean and professional."
"I will definitely come back again and will recommend Angel beauty parlour to everyone."
"Lovely atmosphere in the salon and everyone was smiley and friendly."
"Cannot recommend enough, such a family feel in the salon."
"Every time I leave feeling truly spoilt and highly pampered in the most natural way."
Cons:
"Will not be going back, don't waste your money on this salon."
"Very unimpressed with the service and sympathy today."
"I paid £90 in total and I would’ve gotten better service for £70."
"I would never go here again and for any young women who get waxed here, avoid it for your own wellbeing and body confidence to not be ruined."
"I just cannot stress enough to avoid this place to anyone."
"I won’t come back ever again and I definitely wouldn’t recommend it."
"To express my dissatisfaction, I sent them a private email, but their response was unsatisfactory."
Value for Money
Pros:
"Excellent work, permanent hair straightening for me and my daughter and very affordable price."
"Good value for money, clean and professional."
"I encourage all to book in for top quality and value. :)"
"Good price for the service."
"Great place, very much welcoming people who are genuinely passionate about their work."
"I started laser hair removal 4 months ago, I would definitely recommend it."
"After using many salon in Oxford, finally found best one … very friendly people work here.. I felt very pampered."
Cons:
"When I went to pay for it, I had a great surprise she charged me £91."
"I asked for mini manicure and mini peducure specifically... But after that they charged me of spa pedicure which was almost triple the price of mini pedicure."
"I paid £90 in total and I would’ve gotten better service for £70."
"I ended up paying £55 in total... I were supposed to pay £48."
"I got a Gel nailpolish and I was charged £20 but did a terrible job. The polish started peeling off in less than a week."
"Disaster from the start took my daughter to have her nails done as a birthday presents nail extensions were put on wonky."