Smith's Bar & Grill Reviews Summary

Food Quality

Pros:

• "The carvery was good - I got the poussin which was really well seasoned and cooked."
• "All the food was excellent except some of the chicken on the salad, which was a bit stringy and off-colored."
• "Wonderful food. The staff was very friendly."
• "Amazing lunch! I ordered “beef tartar”, “pork belly” and cream caramel...really good."
• "The Picanha roast, and it was simply outstanding. The flavors were perfectly balanced, and the meat was cooked to perfection."
• "The food was great."
• "The food was delicious, and the staff were attentive."

Cons:

• "Lobster linguine was awful no sauce, no chilli very dry."
• "The roasted potatoes were white, lukewarm and tasted like cardboard."
• "The food - we had salt with a side of food. Their use of salt in every dish was alarming."
• "The beef; which was dry, chewy and tasteless."
• "The food (see picture) was dry."
• "The food was dry."
• "The worst Chicken Caesar Salad I have ever eaten."

Service

Pros:

• "Service experience a bit mixed. Waiters were very friendly and helpful and bartender was good."
• "The service was good, everyone was kind and friendly."
• "Staff were very friendly and helpful. Plenty of space between tables."
• "The staff were very attentive to us and were a great help deciding what to order."
• "Duber who was extremely pleasant, friendly, attentive and professional."
• "Damir was our waiter and he was great."
• "Staff was brilliant- from hostesses, to waiting staff."

Cons:

• "Wouldn’t recommend as drinks were expensive and staff were rude."
• "Staff are slightly arrogant and think they’re all ‘that’. Quite rude too."
• "Greeted by a manager who looked like she’d rather be anywhere else."
• "The hostess at the entrance was not very helpful though."
• "Service was awful once seated."
• "The waiter serving our section completely ignored us and served other tables who were white than us."
• "Service was ok. Took a while to get anyone’s attention."

Ambiance

Pros:

• "Such an amazing evening we had."
• "Oh it’s a stunning place, just love it … it’s very beautiful and cosy inside."
• "The decor was giving Christmas vibes - such a cute atmosphere!"
• "It's beautifully decorated and has great ambiance."
• "The bubbly made me feel young again and tasted like summer."
• "The atmosphere was perfect for a nice evening out with friends and family."
• "The lovely ambiance of the restaurant was relaxed and stylish."

Cons:

• "There was a live DJ with really really loud music."
• "For Smiths not to have its heating on made the experience unpleasant."
• "It was cold and the heating wasn’t fully working."
• "Atmosphere was a bit cold and felt like it was missing something."
• "The ambiance in the restaurant is a mixture of sophistication, warmth, and relaxation."
• "The area filled up with carnival dancers and other diners making for a nice atmosphere."
• "Be prepared for sparklers! The downstairs section of the bar and grill is a little more lively and had a great time."

Value for Money

Pros:

• "Happy with the nibbles and drinks. Well priced and very good service."
• "Beers were a decent price."
• "The quality-price ratio was also impressive, making it an excellent value for money."
• "Amazing value for the bottomless food and drinks brunch."
• "The portions were good and the taste was even better!"
• "This place has the best fish and chips."
• "The calamari was cooked beautifully - super crisp!"

Cons:

• "Paid £135 for big disappointment."
• "Waiting half an hour for a Pina Colada which was the worse I ever had."
• "The worst!! Came here with my partner, waited 30 mins just for a menu and then a further 20 just to ask what we wanted."
• "A double vodka diet coke cost me £8 the first time, then I ordered 2 which cost £21."
• "Overall I would not recommend Smiths Bar & Grill."
• "Overpriced, tasteless food and hurried service."
• "The roast dinner was lovely but overpriced for portion size."