Granger & Co. Chelsea Reviews Summary

Wait Times

Pros:

• "Got a table after 10 minutes which was fine."
• "Went around noon time and there was not any queue."
• "We were seated upstairs, which was way better than downstairs."
• "Waited for like 10min. Not too bad!"
• "Waited around 45 minutes for a table - plenty of other places in the area to eat, drink and explore."
• "Arrived around noon and put our names in for seating. Got called 45 minutes after."
• "Walked in on a Saturday, was told us to wait for 30 minutes. Took a stroll and their text came no longer than 10 mins."
• "Decided to put our names on the waiting list for a walk-in lunch time and waited around 45 minutes for a table."

Cons:

• "Be prepared for a minimum wait time of an hour, which is a testament to its popularity."
• "The queue and wait, was highly undesirable."
• "Waited for two hours for breakfast just to be seated at 12:30 with the lunch menu and not breakfast!"
• "Waited 15 mins for coffees to come out, and about 25 more for our first courses."
• "We waited over an hour for our dessert when the restaurant was empty after the lunchtime rush."
• "We waited at the door ignored by everyone only to be told that they’re full."
• "Waited for more than 15 min just for the waiters to serve us."
• "The food took ages to be served, not to mention the 40-minute queue for a weekend brunch."

Service Quality

Pros:

• "Travis greeted us at the entrance and from the first second I knew he was a gem: very outgoing but with the right amount of professionality."
• "Very attentive staff. Relaxing atmosphere."
• "The staff were so welcoming and friendly especially Ms. Eva."
• "The staff were polite and professional, though not particularly outstanding."
• "The staff were all helpful and friendly. Highly recommend trying it."
• "Service was quick and impeccable and the food was delicious."
• "Staff are super attentive and friendly and it is just a nice place to be."
• "The service was excellent and the ambience and style of the restaurant was similarly spot on."

Cons:

• "Service is bad, took forever (around 20 minutes) to get our food."
• "The service was extremely slow. I talked to the waiter several times but with no luck."
• "Service was mediocre, the server in the front seemed uninterested in serving us."
• "We ordered a bottle of wine and were brought a different one."
• "Dealt with an extremely rude staff member, felt very rushed and had my plate taken at the end."
• "Had to ask for drinks twice and they arrived mid way through."
• "Staff were inconsiderate, inattentive, and seemed like they didn’t care at all."
• "The staff forgot to place our orders and only discovered after we asked to check."

Food Quality and Taste

Pros:

• "The dishes and drinks served are tasty and fresh."
• "Highly recommend the scrambled eggs with the sourdough."
• "The ricotta hotcakes were perfectly fluffy, and the combination of bananas and honeycomb butter added an indulgent sweet creaminess."
• "The banana pancakes with peanut butter are really good!"
• "These hotcakes are an amazing combination of texture and flavor that will leave you feeling satisfied and happy."
• "The coconut turmeric daal which was amazing."
• "The food was delicious, and the staff were polite."
• "The food was great as always, but the service was extremely slow."

Cons:

• "The food quality was poor, with tasteless dishes that lacked any creativity."
• "Food is average nothing a must try."
• "The food was subpar, with the chargrilled trout being excessively salty, leaving me feeling queasy."
• "Unfortunately, the food is average and waitstaff was utterly incompetent."
• "We ordered a bottle of wine and were brought a different one."
• "The food was good, but the service wasn't."
• "The road in which this restaurant is situated alone is reason to revisit."
• "They did it again, have visited all the other ones in London and they still keep surprising me in a good way."

Ambiance and Setting

Pros:

• "This is such a cute setting in Pavillon road."
• "Pink marble table and rock salt was a nice setting upstairs."
• "The interior had a cozy yet modern vibe that made me feel right at home."
• "It’s very popular for a reason so I recommend booking in advance."
• "The window view is great, the atmosphere is alright, even though the place was full."
• "The place is clean and nice. The staff were wonderful."
• "Quite fancy, no dish here is straight forward, it all has ingredients you'd not expect with a very modern menu."
• "The restaurant has cosy surroundings, a good layout and I loved the interior decor."

Cons:

• "The atmosphere was chilly with no heating, and despite our request, they refused to close the door."
• "The acoustics weren't great, and with tables so close together, the conversation of certain adjacent diners overwhelmed our own."
• "The atmosphere was very chic and trendy and the prices were fine considering it's London."
• "The tables are a tad small but that makes it an almost intimate breakfast/brunch spot."
• "Tables along the lounge were much too close together and made sitting down and leaving quite uncomfortable, even for children."
• "The atmosphere is relaxed and friendly, we ate brunch on a weekday and although busy we didn't feel the need to hurry up."
• "The tables themselves were quite close together, great if you want to listen to the people next door, or make some new friends."
• "The tables were so close to each other. Also the staff are very busy and running around very busy with a borderline rude attitude sometimes."