Caffè Concerto Green Park Reviews Summary

Service

Pros:

• "Johnny, one of the managers have been very kind and makes sure that everything it's ok and we're enjoying!"
• "The waiter/waitress were very friendly and attentive."
• "The service was amazing the waiters were so polite and nothing was too much trouble for them."
• "The staff was super friendly and looked after us really well( especially Krishna and another person who helped us with photos, sorry didn’t get your name)."
• "Florentina Alina was attentive to my needs, but allowed me to have my own space."
• "Sara and Disha were amazing. They really looked after us and made sure we enjoyed our celebrations! Brilliant service!"
• "Additionally a service staff by the name of Haitame, was extremely welcoming with great and fast service!"

Cons:

• "Seated, ordered and then got asked to leave by the manager. Not spending enough money."
• "The services need improvement. We had to wait a bit but that is nothing in compare to the embarrassment caused by the manager."
• "Asked for Parmesan and they forgot, asked again and they gave me a rude look."
• "Service was really poor, and then suggested we add more tip which was already 12.5%."
• "The service really poor and the manager eating with the hands behind the bar as if nobody could see him."
• "The two ladies that were working were yawning constantly and had zero engagement."
• "The manager responded with; 'No. We’re only serving food so you need to get out.'"

Food Quality

Pros:

• "The black forest cake was no black forest cake."
• "All food was amazing. The desserts are already scrumptious."
• "Amazing food! They recommended cakes and we were lucky to try them - taste delish 🤤 very good coffee too."
• "Caramel cake excellent too."
• "The earl grey tea we had was strong and had lots of aroma. Scones were top notched, as well as the sandwiches being addictively pleasant and refreshing."
• "The food WOW was delicious and the desserts were stunning."
• "The food at the restaurant was so delicious !!"

Cons:

• "Red velvet was stone hard and completely off."
• "Really bad and not fresh!! Food Poison hazard!!!"
• "Macarons and tarts were sickly sweet."
• "Food had no flavour."
• "Nocciola Ferrero cake and chocolate cake also with the chocolate cream very hard and old."
• "The cheesecake had the consistency of a dish sponge and had obviously been left out all day."
• "Strawberry gateau with rotten strawberries covered by jelly to cover it up, fresh cream stone hard also and completely off."

Atmosphere

Pros:

• "Lovely atmosphere and overall a wonderful experience."
• "The place looked great and fancy."
• "Gorgeous dining experience within reasonable budget."
• "A beautiful establishment!"
• "The place really was beautiful almost like out of a movie."
• "From the moment we entered, we were treated to an ambiance that exudes sophistication."
• "The cafe was beautiful styled and the food (cakes) and service were great! Lovely place."

Cons:

• "Overpriced due to decorations and atmosphere, with bad service and food… can't recommend really anything here unless you just want a coffee or tea."
• "Setting nice but lights way too bright."
• "The chantilly has a very weird texture (frozen for a longtime?)."
• "Decor looks like a cheap gangster film."
• "Experience was great, not felt rushed to get out and interior is exquisitely done."
• "Such an amazing place. The decor speaks for itself, very classic."
• "Stepping into Café Concerto feels like being embraced by a world where elegance meets culinary artistry."