Candy Floss Creperie Reviews Summary

Waffle Quality and Variety

Pros:

• "The waffle was an epitome of perfection, not a second overcooked or undercooked."
• "I loved the Nutella Strawberry waffle."
• "Each [dessert] has its own distinct taste."
• "That is the best ever waffle we have tried."
• "Last week I visited with my friends and I tried their bubble tea it was good and also I tried their waffles really worth the price!"
• "The waffles were crispy on the outside, fluffy on the inside. Perfectly cooked."
• "I ordered a Ferrero Rocher milkshake very watery. All I could taste was water definitely these guys use very cheap ice cream and are charging premium prices for substandard rubbish."

Cons:

• "The ice cream and other items like crepes are nice, I just think its a bit overpriced for what you get at the end."
• "They charged me £3.80 for mocha and the chocolate powder scoop they were putting it in was fairly less to be honest and then I asked for them to put another scoop of chocolate powder, they charged me 50p for scoop of chocolate."

Customer Service Experience

Pros:

• "Friendly staff. Hygienic."
• "Staff were so welcoming, patient & warm! Lovely experience."
• "The customer service was amazing, I was served by Roxy and the team at Candy floss, they were all friendly and kept checking in to make sure we were okay."
• "The service in this place is second to none! We came with our family and we’re treated very well!"
• "Lovely desserts with a twist of candy floss. Amazing for families as they have children's facilities outside."
• "The staff & manager are friendly and the service is great. It has a little garden at the back to keep children entertained and the decor inside is modern and nice."

Cons:

• "We went there as a family, the service was excellent specifically the lady ( sorry to forgot to ask the name) was really friendly, helpful throughout."
• "Worst service ever. Single waitress going bonkers. Messed up orders for customers."
• "Just because you make the Gelato green and put (annoying/bland) bits of pistachio in in, does not make it pistachio Gelato."
• "This man is so rude with customers and didn’t serve food properly and they don’t have professionalism don’t ever go to candy floss . He though the money on my face"

Atmosphere and Environment

Pros:

• "The environment was very calm, soothing, and clean."
• "A cosy, relaxing environment... All the staff are very hard working and friendly."
• "Inside the vibe and ambiance is just right and spacious too."
• "Very nice and cozy place with a great atmosphere and pleasant service."
• "Amazing Pineapple avocado smoothy. Massive and delicious waffle easily satisfied two people."

Cons:

• "It was a bit warm in the shop but it’s hard to get these things right."
• "The area wasn't pleasant either at night with druggies coming in and asking for food."
• "You have to queue first to have a seat and then you have to go to the same queue and order, would make sense if someone came and took my order."