Lobster & Grill Reviews Summary

Atmosphere & Decor

Pros:

• "Very good atmosphere, live DJ good music selection."
• "Lovely atmosphere."
• "Definitely a lovely atmosphere with live music."
• "The main dining area is lovely - light and airy, and there is enough space between the tables."
• "The decor is very modern and relaxing."
• "Great atmosphere. DJ was on point with music."
• "Ambiance and music was top class."

Cons:

• "The member of staff responsible for greeting and welcoming guests was not very welcoming on Valentine's Day in the evening."
• "It was a bit cold as there seem to be a lot of windows everywhere."
• "The poorly selected music was not at background level at all. Insistent, loud, drums and bass."
• "The only criticisms I have were finding the seats to be a little too firm and the music a little loud."
• "Allows loud singing, shouting, cheering in its smoking area courtyard long after midnight."
• "The place felt a bit low end, particularly given many mains are >£20 each."

Service

Pros:

• "Our Waitress was very friendly and respectful."
• "The staff were pleasant and very attentive nothing was too much."
• "Very good service from Manager Ali and trainee Olivia."
• "One of the waitress (Diana) did really help in making my day go smoothly."
• "Our waitress was Claire, she was absolutely brilliant very efficient and always catered for our needs."
• "Our waitress Diana was fab - so friendly, helpful and observant."
• "Claire the waitress dealt with it brilliantly, very professional and lovely staff."

Cons:

• "I have been sitting here for an hour and a half and starving to death."
• "Won’t return."
• "The same thing happened the first time we visited, slow slow service and food was average."
• "Service awful, didn't bring something so simple as the bread out to begin with."
• "The service was appalling. Following our 2 course meal we ordered a coffee and waited over 25 minutes for it to arrive."
• "However the service is woeful."
• "Perfect example of bad restaurant service!!"

Food Quality

Pros:

• "This is a good quality restaurant serving excellent French cuisine."
• "The lobster was succulent and the cocktails were full of alcohol."
• "Really enjoyed my 3 course lunch. High quality beautifully presented food, wine and coffee. Incredible value."
• "The food was incredible and the accommodating service we received from Claire was second to none."
• "Thoroughly recommend the Prawn Starter and the Surf and Turf, Steak & Prawn."
• "Fantastic food a good selection on the menu."
• "The food was delicious and very well cooked."

Cons:

• "My partner had the poussin which was undercooked and visibly pink."
• "The lettuce was bigger than the steak."
• "The spinach on my sea bass was a bit too salty."
• "The food was nothing special and nothing you would've got let's say from TGI Friday."
• "Ordered the lobster, having ordered lobster elsewhere it really lacked flavour, it was dry, and very overcooked probably frozen instead of fresh."
• "Decidedly average food, overpriced."
• "The food was just awful."