The Monsoon Reviews Summary

Service

Pros:

• "Ridoy, our server, ensured we had a memorable experience."
• "The staff were very friendly and welcoming."
• "Sha was our waiter and he made sure we had everything we needed and then some!"
• "The staff are excellent and it has a lively atmosphere."
• "The staff were extraordinarily nice and the atmosphere was perfectly set. The service was quick and the prices were reasonable."
• "Super friendly staff, couldn’t fault them."
• "The staff are so friendly and polite, they make you feel welcome and cared about."

Cons:

• "The services wasn't bad but the waiters could have been a little cheerful."
• "The waiters were friendly and smiley, if inefficient."
• "Staff very unprofessional don't know how to speak a single English."
• "Would give it a zero if I could. Hostess stand was rude. Bartender was rude."
• "Staff was very rude."
• "The staff were the epitome of unprofessional and were drinking on the job."
• "Terrible customer service. Ordered food and was given the wrong order."

Food Quality

Pros:

• "Its food is incomparable, with gorgeous and delectable curries."
• "The spicy samosas were great, and so was the rest of the food!"
• "This is the best Indian/bangla food I have ever had."
• "Lamb Bhuna very good."
• "The food was good here I will give then that but they told us to get us in the door they would give Us an offer then when it came to pay up they tried charging us extra."
• "The food is fab and the daal bindhi is my favourite!!"
• "The food was really tasty."

Cons:

• "Misbehaving manager The food was utterly atrocious."
• "The food was bloody awful everything was too oily."
• "Our meal for 4 us was bland and tasteless, for the first time ever in an Indian restaurant, my wife and i needed to add salt and pepper to bring some taste to the meal."
• "The food was heavily oiled with a clear layer of said oil floating on the curry."
• "The food arrive too quickly, fast-food like."
• "The vibe, music, and food feels ridiculously whitewashed."
• "I’ve got food poisoning from their meal."

Price and Value

Pros:

• "Price really great as you get more than what you pay for."
• "Also reasonably priced for the high quality of the food and large portions."
• "Price was reasonable as well."
• "The final bill: £15 per head, virtually nothing, so don’t hesitate."
• "They gave us a great price offer so we definitely got our money's worth."
• "One of the only places that lets you bring your own alcoholic beverages, thus great for work/social meet ups and university club gatherings."
• "Very reasonably priced."

Cons:

• "The food was good here I will give then that but they told us to get us in the door they would give Us an offer then when it came to pay up they tried charging us extra."
• "We were lured in off the street by someone who worked there offering 30% off our bill... Its very disappointing that after we ate the man denied such discount and refused to honour it."
• "The food is expensive, the starter portions are very small for what is charged."
• "All in, not nearly worth the price we paid."
• "The food is mediocre for the price."
• "Also I asked for chutney and didn't realise I would get charged for it."
• "We had to order several items still wasn't enough. Rice portions are even more smaller."

Atmosphere

Pros:

• "Great place, great atmosphere."
• "The atmosphere was pleasant and friendly."
• "The restaurant's lovely atmosphere adds to the charm, creating a cozy and inviting setting."
• "The atmosphere in the restaurant is such that will melt away all your negative energy. Calm beautiful music, great colors and subtle decorations."
• "The atmosphere was warm and brightly lit."
• "Welcoming atmosphere with genuine and knowledgeable table service."
• "The place can get quite loud especially if people are partying upstairs but the is definitely a part of the experience!"

Cons:

• "The vibe, music, and food feels ridiculously whitewashed."
• "The place is quite dark inside and the red lighting make it difficult to make some dishes out."
• "Nothing screams romance like haggling with the door staff and eating a garlic naan, does it?"
• "The restaurant is relatively small but luckily air conditioned, a little crowded during Covid-19 however."
• "Dirty toilets, dark/dodgy/dirty kitchen, cooks and staff playing with their mobiles, etc."
• "Be aware when I get out of the cab these guys stole my wallet."
• "But they serve very small portions of food."