The Old Bell Reviews Summary

Atmosphere & Location

Pros:

• "This place is great place to watch live sport, there are a multitude of screens dotted around the pub."
• "A busy popular pub in the heart of Kilburn with a friendly atmosphere and staff."
• "On a Saturday night they have live music which is always good."
• "Has a big garden area, part of which is well sheltered from the elements."
• "Brilliant night out after work with some friends. Sat outside super clean, super chilled, great atmosphere with heater."
• "The pub has a very homely and cozy atmosphere, and the huge beer garden is fantastic."
• "Great watching the Championship Final at the Old Bell last Saturday."

Cons:

• "Even though the pub has had a makeover. It is not the same. Regulars are not treated well. It still smells the food is average and sometimes under or over cooked."
• "No atmosphere and really needs new management as she is ignorant and rude to staff and customers."
• "But the music was way too loud... I still HAD TO LEAVE THE BUILDING because the music was so loud."
• "There is no atmosphere far too quiet as people are told to be quiet; appears even loud breathing is frowned upon."

Service & Staff

Pros:

• "Staff are all amazing, particularly Rimante, Fil, Norbert and Ciarea who made my boyfriend's birthday celebrations this weekend so memorable!"
• "Staff are delightful and the fact that there are so many middle aged to retiring gentlemen here, sitting alone with pinta doesn't detract from it's great points."
• "Beautiful quick and efficient service👍🏾 Food was delicious & reasonably priced😲 drinks perfectly served."
• "Some of the staff are really lovely too."
• "The guys at the Old Bell are amazing !!! The pub is always super service, friendly staff and incredible food and drink."
• "Very pleasant staff and great service."
• "The staff have always been super friendly and make the effort to remember your face which makes a huge difference."

Cons:

• "Staffs were so rude and unfriendly."
• "Extremely rude service at the bar, they don't care if you have been there before others if they don't like your look they just walked away."
• "After getting spoken to like dirt from the barmaid we left, she was seriously lacking in manners and friendliness and spoke to the 3 of us like dogs."
• "The 2 staff I experienced were miserable and managed to serve at the bar, deliver and take away food without saying anything other than the price!"
• "I’ve never been to a pub/ restaurant where it was so hard just to place an order. Awful service."
• "Impossible to get service... workers finally acknowledged me and it seemed like I was some kind of inconvenience."
• "Shame. The staff are fantastic apart from Kim. She is rude abrupt and doesn't make you feel welcome."

Food & Drink

Pros:

• "The meal deal with the burger and a drink is too good to be true."
• "Behind the bar there’s a good selection of beers, ales, wines and spirits and there’s even a section dedicated to gin of all flavours and infusions."
• "Nice traditional pub in Kilburn, with great food and value for money."
• "Food is remarkably cheap and not bad for the price. Beer is relatively cheap for London. Also quite friendly."
• "The food is of great quality and the prices are really good."
• "Food is great, lots of vegetarian/vegan options, plenty of variety, and decent portions."
• "Food was tasty and plentiful."

Cons:

• "Burger was clearly frozen and not appetizing at all."
• "Came for a full English breakfast for lunch... the toast was stale bacon and sausage was cold, just unfortunate."
• "Average pub grub."
• "Good for a cheap drink but the food is the worst I've ever had!"
• "Last week the beer was rotten, no atmosphere and really needs new management."
• "The food is traditional pub fare, steaks, burgers, pies, chicken etc, I usually opt for the burgers which come in various sizes with lots of added extras it's good value for money and the portions are more than adequate."
• "We came in with my friend and after 15 minutes waiting for some waiter to come and take an order went out without getting anything."

Cleanliness & Maintenance

Pros:

• "Fabulous go there every time my parents visit. Clean welcoming with a great ambiance."
• "The whole place is very clean and well decorated."
• "Very affordable food and lovely, relaxed atmosphere."
• "Great pub, very affordable food and lovely, relaxed atmosphere."
• "The whole place is very clean and well decorated."

Cons:

• "A bit run down and needed cleaning."
• "Until you go to toilet. Dirty/sticky handle and male toilet looks like this... I think this is something what give stars down."
• "Tables are unclean and sticky."
• "Our waitress was rude and distracted."
• "Dirty toilet & sticky tables 0*"