The Bull Reviews Summary

Atmosphere & Decor

Pros:

• "The Bull pub has a relaxing atmosphere where you can truly relaxed."
• "Very nice place to visit cosy and relaxing with home living room like decor."
• "Nice spot for a drink! A smart-casual pub over three levels."
• "Amazing pub in a great location right next to the shopping centre."
• "Pretty stylish pub in the heart of Westfield shopping centre."
• "The balcony is lovely place to relax and the interior is lovely."
• "This place is so large once you step unside with so many levels. Its like the Tardis and its got a homely feel to it."

Cons:

• "It's a recreated pub inside Westfield shopping centre... a bit theme park."
• "Music a little too loud inside."
• "The atmosphere is for young business people to have a drink and a snack. I wouldn't recommend it for families."
• "Otherwise nice decor."
• "The only thing I found a little disturbing was the toilet which was pretty grim and not something I enjoyed."
• "There's no toilet paper in the toilets from what I saw and no soap or hot water."
• "Peanuts were once free and glasses are occasionally unwashed."

Service

Pros:

• "The whole team is super cool 😎 Declan and the other staff members are super friendly and really accommodating."
• "The guy named Skham is great. He is handling everything."
• "Thank you for a nice environment...really quite and peaceful place to have a drink after a hard working day."
• "Our waitress Brigitta was also super friendly and never to far away if we had a question. Very pleasant staff."
• "Will definitely still be a regular after the reception I received, well done guys."
• "Every member of staff was exceptionally friendly, professional, helpful and a pleasure to interact with."
• "The staff are lovely and very accommodating when asking to change a food order."

Cons:

• "All the waiters looks stupid."
• "Nobody smiles!!! and when a customer or staff member has an issue it is not correctly resolved."
• "Asked the bar tender about their 'free drink if you download an app' offer, he was very unhelpful and dismissive."
• "The bar staff refused to acknowledge let alone serve us."
• "Staff are ignorant self centred and have no idea how to display any form of customer service."
• "Clueless service asking if I want ice in my glass with my bottle of Peroni."
• "Throughout none would check on us to see of we wanted to order anything else, and when we did manage to get anyone's attention they acted like we're bothering them."

Food Quality

Pros:

• "The size of the portion was generous; the chicken was cooked to perfection, tender and flavorful."
• "Cocktail’s were expertly prepared- bar man even checked if l preferred my margarita sweet or dry - sign of an experienced mixologist."
• "I highly recommend the Rainbow Trout...delicious."
• "Food was all tasty - couldn’t fault it."
• "The food, mains (lamb steak, potatoes & broccoli) was cooked to perfection."
• "The food was lovely especially the Bull burger which was very flavoursome and juicy."
• "The food was absolutely outstanding and my IPA was as great as always!!"

Cons:

• "Food was presented nicely but tasted just ok."
• "Risotto was lukewarm, sausages in the sausage and mash burnt."
• "Worst stake I have ever been served."
• "The chicken pie was cold and dry inside the mash potato was cold and lumpy the same for the gravy I couldn’t eat it I sent it back."
• "The vegan burger, while presentation wise looked excellent, was a little on the plain side, no real flavor or spice."
• "Chicken was large but raw in the middle."
• "Fish & Chips definitely not recommended - chips not cooked properly and fish was overcooked."

Value for Money

Pros:

• "It is an expensive pub but the food and cocktails are high quality and have been priced as such for that reason."
• "Not too pricey also thanks to the Eat Out to Help Out scheme."
• "I expected this place to cost more considering the location but was pleasantly surprised."
• "Drinks reasonable for the area, especially given they are the only pub in Westfield so in theory could charge what they want!"
• "Generally reasonably priced for good quality food."
• "Prices very reasonable for London."
• "Thanking the entire team for the great service and food."

Cons:

• "Probably the most expensive pub in South East London."
• "It's not the cheapest place in the world in terms of food and drink but you get what you pay for."
• "Prices are very high, bathrooms poorly maintained and service extremely poor."
• "The drinks are okay but even for London standards are overpriced."
• "I found their price of a normal bottle of Rosé of £30 quite expensive."
• "This place is much more expensive than nearby local pubs and for the price I would expect better."
• "Very overpriced for the quality. Far better places available for the money you’ll waste going here."