Haskins Garden Centre Ferndown Reviews Summary

Parking

Pros:

• "The parking is very convenient with a large car park, it may seem full but I've not really had a problem."
• "With plenty of ample parking places, disabled spaces too."
• "Big car park."
• "Large car park, lots of disabled parking spaces."
• "Good Large Parking Area."
• "Ample parking outside with dedicated disabled bays."
• "Very large garden centre with plenty of parking."

Cons:

• "Overpriced, small Costa cafe closed when in queued as no cups available!"
• "Large car park that sometimes isn't still big enough at peak times."

Restaurant/Cafeteria

Pros:

• "The ambiance of the restaurant is good and it's a very stylish place."
• "The cafeteria is great with lots of choice of foods cold or hot."
• "Food was reasonably priced."
• "Nicely spaced out tables in the restaurant and someone to take details for track and trace."
• "The food is high quality and prices are very reasonable."
• "Cafe is large and wide choice of food at a reasonable price."
• "Food and drink was hot, plentiful, tasty and reasonably priced."

Cons:

• "Cafe area as gone downhill and fast."
• "Leaving a customer standing around for 5 minutes at an empty counter is no way to run a business in 2023."
• "The food hall was also a little underwhelming."
• "Cakes frozen."
• "Terrible restaurant service, staff can't even say thank you."
• "Very busy restaurant, not badly priced but often messy floors in the eating area, food is expensive too."
• "Carvery staff very unfriendly and quite aggressive."

Customer Service

Pros:

• "Staff very helpful.....important and welcome."
• "However, staff pleasant and polite."
• "All the staff were very polite and helpful, and the whole experience was just perfect."
• "The staff were friendly, helpful and knowledgeable."
• "Every member of staff I spoke to were so lovely and friendly."
• "Staff were chatty and kind."
• "The staff are friendly and helpful."

Cons:

• "Pricing still way too high, staff just about acknowledge you."
• "The staff need training in people skills, a smile would help."
• "Staff were quite unfriendly."
• "4 young girl assistants standing having a lengthy conversation...and they never moved!!"
• "Angry staff and filthy tables."
• "Extremely frosty staff member."
• "Staff not knowing what they are doing."

Product Selection

Pros:

• "Magical at Christmas. A child's delight with lots of lighted Xmas trees, gifts and an enviable inside Christmas market with fascinating products for all."
• "So much to marvel at and so much to chose from."
• "Good strong plants I've found."
• "Lovely Christmas displays. Great selection of plants."
• "They have a good selection of plants, shrubs etc."
• "A beautiful garden centre, lots of choice."
• "There's so much here! More than just a garden centre."

Cons:

• "Most of it is too expensive to buy but lovely to mooch around."
• "Expensive. Really expensive."
• "The food is high quality and prices are very reasonable."
• "Larger herbaceous plants are pretty expensive, and small ones not readily available."
• "Haskins is probably the most expensive garden centre locally."
• "Cafe very expensive, as the only place to get food here they can bump up the prices."
• "Visited today and was horrified at the prices of the plants and merchandise."