Address: 61-65 Great Queen St, London, WC2B 5BZ, United Kingdom
Phone: +442074046114
Rating: 3.8
based on 337 reviews.
Staff and Service
Pros:
"The staff were helpful. From the door lady to the bouncers bar staff and the others I chatted to seemed friendly enough."
"New bar manager, Pamela, was extremely lovely; professional, and conscientious attending to our table personally, after a small mix up, at the bar."
"The staff in the Milk room were excellent and both Andy (assistant manager?) and Maz (Manager?) checked in on us regularly to make sure all was ok."
"Really good management!"
"Music is so cool and the staff are kind and helpful."
"The best thing about the club was the bar staff. They were fantastic."
"Staff was really polite and helpful."
Cons:
"The staff were acting rude like this was a high end club."
"The waiter we had kept bringing us the wrong food."
"Racist GM on door, attended with friends and family for a birthday celebration."
"Honestly it’s not even worth the 1 star. The bouncer was rude for no reason and didn’t let us in for a random reason for being intoxicated."
"When complaining to the club manager his response was ‘what do you want me to do?’"
"Beware of the overbearing manager if you decide to come at 1.01AM."
"Visited the Sway Bar for an event... my experience with the bar staff was disappointing."
Atmosphere and Entertainment
Pros:
"The disc was also good and we had a great time."
"The show that we saw was fantastic."
"It turned out to be very funny and sexy performance nothing tacky."
"The Burleque night was absolutely amazing!"
"A place where there is a good atmosphere, delicious food and cocktails, and above all good music where you can dance and have a good time with your friends!"
"Amazing music and set up, the floor staff where the best i have seen for a long time and i know a good floor staff when i see want i use to do the job, bouncers are polite."
"The performance was unexpectedly cheeky, we were all laughing and cheering the whole way through."
Cons:
"Went for a networking event and caught Omicron there."
"They pick and choose who to serve next, even they saw me at the bar for 15min waiting to be served."
"It used to be a busy and fun venue but has gone down hill massively. Avoid."
"Didn’t really work as an event venue with speakers."
"Staff were miserable and unsympathetic – the place was quiet too."
"The club area appeared to be closed."
"However, the act wasn’t great and there was only one bartender serving drinks which took us forever to be served!"
Value and Pricing
Pros:
"Best part is the happy hour where you get every drink half the price."
"Made the most of happy hour... as drinks in the club after very expensive."
"A table in the club costs £250, which I believe is worth it if there is enough of you."
"Plus from 6-7 it was happy hour, 2 cocktails for £10, a bottle of wine for £12."
"Drinks were decently priced for a central London location."
"Good cocktails and happy hour makes everything really affordable!"
"We had table service which was reasonable value."
Cons:
"Only downfall is a £20 entry fee."
"Beers and the white wine were always warm."
"Extremely overpriced for really bad drinks."
"Drinks were fairly expensive."
"Overpriced beers (£5.80-£7 for 330ml bottles)."
"Drinks are way too overpriced and taste diluted. 4x gin&tonic £55."
"£40 for 2 bottles of larger, vodka and coke and a glass of wine."