Eataly London Reviews Summary

Selection of Food

Pros:

• "Impressive selection of food. Stock wise feels like you are in Italy."
• "Had a simple pizza margarita and an orrechiete in a basil tomato sauce and tiramisu for dessert. You can feel the freshness and good quality of the ingredients."
• "Food is really good, colourful, fresh, vibrant and real taste."
• "Everything you expect and more! We had lunch at the restaurant and desserts and coffee at the coffee shop and loved it!"
• "A delicious Italian experience in the middle of London. It's an Italian supermarket and a restaurant!"
• "The food the good but security guard is bad!!!!"
• "The food here was great, the pasta dish was really nice and the tomatoes tasted really fresh and good quality."
• "Good food but disappointing lack of seafood in my seafood pasta, given it cost £24 (see photo)."

Cons:

• "But the pasta dishes weren't great. A bit overcooked and lacking flavour."
• "The coffee is not as good as Italy but the water and weather are very different too."
• "Carbonara pasta is amazing. The rest of the pastas fell short."
• "The food is so yum! They have a wide variety of options for you to choose from. Absolutely loved the pasta and pizza I had there."
• "Food was pretty bland and cold when served."
• "The supermarket area upstairs had everything you need to cook great and authentic Italian food."
• "This place is right next to the Liverpool Street station. It’s mega store that feels like little Italy for foodies."
• "Huge Italian food paradise where you can find food to buy and 3 restaurants to have lunch or dinner."

Service

Pros:

• "Restaurant service was great and the staff is friendly."
• "Servers were very attentive and helpful too. Very satisfactory experience! Highly recommend it."
• "Service was great and quick though. That was definitely a plus."
• "The experience was very pleasant, we were celebrating my son's birthday, and we ordered a board of cheese and cold meats as a starter."
• "We went on a Thursday evening and the restaurant seemed full from when we went in to got out."
• "Staff are friendly and make good coffee."
• "The waitress was exemplary, allowing me to change my drink order a few mins later with no fuss."
• "This was my first time in Eataly. Food was excellent, every single thing I’ve tasted is one of the best in London."

Cons:

• "The one thing he noticed is that people behind the counters are not smiley, and lack customer service."
• "Service was quite slow as the place was busy so it took a long time for the waiter to notice us."
• "TERRA the restaurant should be called TERRIBLE. Food was alright, but the porcini mushroom pasta was so little for £24."
• "Service was great and quick though. That was definitely a plus."
• "The staff was nice but it felt rushed and about money."
• "We ate at Pizza&Pasta. Service was quite slow as the place was busy."
• "The staff was nice but it felt rushed and about money."
• "Terrible service, how can we eat the dessert without cutlery?"