Address: Tobacco Dock, London, E1W 2SF, United Kingdom
Rating: 4.0
based on 251 reviews.
Atmosphere and Setting
Pros:
"Really nice atmosphere and really good loaded fries randomly lol."
"Fabulous venue with a view! Very nice to drink a drink, skyline is heavens if you're not from London, check it out."
"What I liked about skylight tobacco dock is that it offers jaw-dropping vistas and fun-packed experiences make your celebration with an unforgettable moment."
"Nice venue. Odd walking through a car park and up a load of stairs to get there. Spread out over multiple areas with games etc to play which is cool."
"The place was beautifully decorated for Christmas and I cannot recommend this place enough."
"Magnificient view from the bar, unfortunately that was it."
"Gorgeous terrace bar with great atmosphere and fun drinks."
"The venue is really cool (a complete surprise when you finally arrive from walking up several flights of concrete stairs in what felt like a car park) and the view from the roof is stunning."
Cons:
"The ice rink was very small, and the skates were of the lowest quality I ever had."
"The place itself can be barely called a rooftop, it didn't offer much of a view."
"...nice little venue for corporates functions and celebrations when the sun is out - but not sure what happens when it rains as it's an open rooftop for the most parts."
"One off the worst experience They want money that’s why they sell tickets in online everything Lying no entertainment just drinking bar they make money to sell his beers cocktails very high price don’t go skylight no DJ No music failure Halloween event service is very bad."
"Whilst the location, the view and the food were all good, the igloo and service wasn't."
"It's fun when busy but when empty it's bit dull and boring."
"The place is really well set up and nice to hang out to. Unfortunately the bar runs out of drinks and food pretty quickly."
"The place is really cozy and cute. The ice rink it’s super fun and they have different spaces to be with friends. The staff is kind and helpful. However, the food it’s not good."
Service and Staff
Pros:
"The staff are friendly, some more than others. There’s one beautiful guy with a pink bandana who made us laugh a lot."
"Amazing venue! Being there last Saturday for a birthday party and we had such a great time! We were served by Javier which was super friendly and always speedy with orders!"
"We were also greeted with a friendly security man at the entrance which asked us if we pre booked. We said no, and they radioed to front desk if it was possible for us to enter."
"Really lovely, professional and considerate staff made our afternoon even better than it already was."
"The staff were so friendly and attentive. I highly recommend it."
"The staff were amazing and cocktails & food was very tasty."
"Staff were fab, location is basically just a converted car park. Raclette food was great."
"I had an incredible experience, the food, drinks, and, music were great. The service was amazing, everyone was very kind."
Cons:
"Went here with my partner, the staff was lovely when we entered and the place was cute. We had to pay £10 booking fee for a table that’s not guaranteed so waste of money."
"Nice area, well spaced with enough space to not be too crowded, games and entertainment for free which is good. Went for Mexican bottomless brunch, ordered the veggie option which was grilled cauliflower however they didn't have that and replaced it with boiled soggy broccoli."
"Another note was bar staff complained about the amount of drinks we were ordering which was odd considering it was a bottomless brunch."
"Whilst the location, the view and the food were all good, the igloo and service wasn't. Staff were all untrained, and had no idea what they were doing! No one asked if we wanted any more drinks or anything actually."
"Really nice venue, however some of the staff definitely need more training. We booked for 6 people and got seated in the upstairs sofa area right next to another group - which was a 'free upgrade' apparently, even though the booking was free itself on all areas."
"Terrible service - they didn't let us order from the bar itself and the waiter took more than 30 minutes to arrive at our table to take the order."
"Venue looks great and nice atmosphere. Absolutely ruined by the service - ordering via an iPad, waiting for around 45m to an hour for any drinks."
"The staff is very friendly and helpful and the hot chocolate is delicious. I highly recommend to visit."